Ep. 53 Banishing chargeback fraud at a leading global marketplace
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Ep. 53 Banishing chargeback fraud at a leading global marketplace
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About this listen
In this episode of Veriff Voices, we dive into the world of eCommerce and digital identity with Tatiana Ivanova, Business Manager at A1 SolarStore. Discover the challenges and innovations in the solar marketplace, the importance of identity verification, and how A1 SolarStore is navigating fraud prevention while expanding into new markets. Tune in for an insightful conversation on building trust and ensuring security in the digital age.
[02:34] Exploring the solar marketplace with A1 SolarStore[04:48] Trends and challenges in the solar industry
[06:37] Identity verification challenges in eCommerce / what led you to Veriff
[08:47] Understanding chargeback and reshipping fraud
[12:16] The impact of fraud on high-value transactions
[15:41] Transitioning to KYC solutions
[19:08] Integrating KYC into customer experience
[21:50] Building trust with KYC verification / the impact of Veriff
[24:17] Customer journey and KYC implementation
[27:37] Managing risk in eCommerce
[30:38] Future expansion and KYC adaptation Read more about this conversation: https://www.veriff.com/case-studies/veriff-a1-solarstore-partnership-fraud-prevention.
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