Ep. 5 Handling Difficult Conversations
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About this listen
Key Points:
- Prepare with facts, not feelings.
- Use “I” statements and curiosity, not accusations.
- End every tough talk with clear next steps.
Takeaway: The conversation you avoid often becomes the problem you can’t fix.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.