Ep 28: Have you ever fired a customer?
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Ep 28: Have you ever fired a customer?
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About this listen
In this episode, we reflect on Jerry Seinfeld's memorable commencement speech at Duke University. We delve into his three keys to life—bust your ass, pay attention, and fall in love—and discuss how these principles are essential for entrepreneurial success. We will also share a few stories about overcoming imposter syndrome, handling the pressures of starting a business, and even making the tough call to fire a customer to maintain the integrity of your venture.
We tackle the difficult subject of toxic clients and the strategies we’ve developed for handling unreasonable demands while prioritizing employee well-being.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.