In this episode of The Culture Docent, Dr. Takeisha Carr tackles a growing risk facing small and mid-sized businesses: adopting new technology faster than their policies can protect the people they serve.

As AI tools, social media content, and “always-on” recording practices become normalized, many leaders are unknowingly exposing clients — and their brands — to serious trust and safety failures.

This conversation breaks down:

Why recording clients for marketing or social media without explicit consent is a reputational risk

The critical difference between AI assistants and autonomous AI agents — and what that means for data privacy

Why skipping Terms & Conditions is no longer optional leadership behavior

Three non-negotiable questions every leader should ask before implementing new operational tech

How clear opt-out policies strengthen credibility, trust, and long-term brand equity

The episode also reflects on 𝗕𝗹𝗮𝗰𝗸 𝗛𝗶𝘀𝘁𝗼𝗿𝘆 𝗠𝗼𝗻𝘁𝗵 and 𝗔𝗺𝗲𝗿𝗶𝗰𝗮𝗻 𝗛𝗲𝗮𝗿𝘁 𝗠𝗼𝗻𝘁𝗵, honoring the legacy of 𝗗𝗿. 𝗗𝗮𝗻𝗶𝗲𝗹 𝗛𝗮𝗹𝗲 𝗪𝗶𝗹𝗹𝗶𝗮𝗺𝘀, a pioneer of open-heart surgery whose work reminds us that innovation without ethics puts lives at risk.

Listeners will also get a preview of the upcoming KMOB1003 Spotlight Series, 𝗥𝘂𝗻𝗻𝗶𝗻𝗴 𝗢𝘂𝘁 𝗼𝗳 𝗧𝗶𝗺𝗲: 𝗪𝗵𝘆 𝗕𝗹𝗮𝗰𝗸 𝗛𝗲𝗮𝗿𝘁𝘀 𝗔𝗿𝗲 𝗙𝗮𝗶𝗹𝗶𝗻𝗴 𝗦𝗼𝗼𝗻𝗲𝗿, hosted by Pamela Nichols and airing weekly in February with featured guests 𝗗𝗿. 𝗔𝗻𝘁𝗵𝗼𝗻𝘆 𝗙𝗹𝗲𝘁𝗰𝗵𝗲𝗿 and 𝗗𝗿. 𝗦𝗮𝗻𝗱𝗿𝗮 𝗕. 𝗡𝗶𝗰𝗵𝗼𝗹𝘀.

This is essential listening for business owners, entrepreneurs, and leaders who want to scale responsibly — without sacrificing consumer trust, safety, or integrity.

Hosted by Dr. Takeisha Carr KMOB1003 Global Media