Ep. 21 | Patient Advocacy and the Importance of the Patient Experience
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Ep. 21 | Patient Advocacy and the Importance of the Patient Experience
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About this listen
How can infertility patients be well-informed, empowered, and get the right guidance throughout their family-building journey?
From their first visit and throughout the road to fertility, it can be overwhelming, frustrating, and fearful for infertility patients as they are often overloaded with new information and processes they are expected to understand and deal with immediately.
In this episode, Linda Scruggs, BSN, R.N., registered nurse, writer, blogger, and content creator, joins host Mark P. Trolice, M.D., to discuss patient needs and how healthcare providers can enhance the patient experience, improve communication, and build trust with their patients starting with the first visit to the doctor’s office.
Tune in to discover:
- Why the initial process can be so overwhelming for new infertility patients
- Ways that fertility clinics can enhance the patient experience and psychologically empower their patients
- The critical role of transparency in building the patient-clinician relationship
- How healthcare providers can give their patients a more active role in decision-making
- What patients can do to prepare for their first visit to have a productive and great first consultation
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