In this episode of Leading Veterinary Teams On Air, host Suzanne Thomas speaks with Lucy Nash, a seasoned RVT with diverse experiences across the veterinary field. Lucy shares her journey from clinical practice to her current role in industry, emphasizing the prevalence of burnout and the importance of recognizing and utilizing the skills of veterinary technicians. The discussion highlights the significance of open communication, team utilization, and creating a positive workplace culture. Lucy advocates for the inclusion of all team members in decision-making processes and stresses the need for understanding individual learning and communication styles to enhance employee engagement and retention.00:00 Understanding Compassion Fatigue in Veterinary Medicine00:24 Introduction to Leading Veterinary Teams Podcast01:16 Meet Lucy Nash: A Journey Through Veterinary Medicine03:17 Transitioning from Clinical Practice to Industry Roles05:11 The Importance of Skill Sets in Veterinary Medicine08:09 Leadership and Team Engagement in Veterinary Practices13:20 Feedback and Communication in Veterinary Teams24:15 Building Trust and Transparency in Veterinary Leadership34:47 Changing Feedback Methods36:39 The Importance of Timely Feedback39:24 Understanding Team Communication Styles43:58 Building a Respectful Work Culture46:36 The Role of Leadership in Large Organizations48:45 Adapting to Adult Learning Styles59:01 Exploring Non-Clinical Career Paths01:05:10 Conclusion and Final Thoughts🌟 Connect with LucyEmail: Lucy@hound.vetLinkedIn: @lucynashRVTInstagram: @lucylupoprvt🎧 Subscribe to Leading Veterinary Teams On Air for real talk, tactical tools, and conversations that challenge the old-school way of leading in vet med.Join the Leading Veterinary Teams Community: https://leading-veterinary-teams-community.mn.co/plans/1907700And if this episode resonates, share it with a colleague, Subscribe, and leave a review — it helps more veterinary leaders find the show and join the movement toward a more inclusive and empowered profession.