Employees don’t need fluff (they need clarity)
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Employees don’t need fluff (they need clarity)
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About this listen
How do you make sure your messages actually land?
In this episode of The Standup, Joanne Frankel, Head of Internal Communications at Amdocs, explores the real challenges leaders face in cutting through noise and building trust.
Drawing from years of experience, Joanne shares why clear, authentic messaging is a leader’s greatest asset and how internal comms should be a strategic force, not just a service function. She also calls out a critical leadership blind spot: assuming a message was understood just because it was delivered.
Things to listen for:
(00:00) Introducing Joanne Frankel
(01:46) Communicating with clarity: Cutting through noise
(03:33) Why authenticity matters: Trust and leadership
(06:02) Women in leadership: Strength in authenticity
(08:58) Redefining internal comms: Strategy over service
(10:30) Leadership mistakes: Assumptions in communication
(14:46) Key takeaways: Authenticity, transparency, and trust
Resources:
- Connect with Joanne
- Connect with Yael
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