Empathy: The Hardest "Soft" Skill to Master.
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Empathy: The Hardest "Soft" Skill to Master.
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About this listen
"Soft skills like communication and teamwork rely heavily on empathy. Without it, misunderstandings happen, and conflict rises. Empathy allows us to decode the unspoken parts of communication—the tone, the hesitation, and the body language. When we lead with empathy, we create an environment where people feel heard, which directly boosts morale, productivity, and loyalty."
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.