Ellery Fisher - How McKesson CIO is turning a 17-Day Process into 3 Minutes with AI & CRM
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Ellery Fisher - How McKesson CIO is turning a 17-Day Process into 3 Minutes with AI & CRM
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About this listen
Ellery Fisher, SVP and CIO at McKesson Medical-Surgical, discusses the modern trend of blending CIO, CTO, and CDO responsibilities. He explains how this unified approach—rooted in the goal of being a customer service company —is essential for modernizing the healthcare supply chain. Learn why organized data is the biggest prerequisite for AI success , how to use both deterministic and non-deterministic systems for complex problem-solving , and the crucial role of curious business partners in accelerating tech adoption.
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