044 - Effective Communication, Customer Satisfaction, Limiting Liability | Interview w/ Tom Taormina
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044 - Effective Communication, Customer Satisfaction, Limiting Liability | Interview w/ Tom Taormina
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About this listen
This Expert Interview is with Tom Taormina, author, speaker, trainer and principal at The Taormina Group. We discuss advice for the entrepreneur on a business from start up to a first level organization, running productive meetings, mastering effective communication, and much more. Tom is a veteran businessman with decades of wisdom to share with anyone in business.
Here are some of the times & topics covered in case you’d like to jump to a specific part:
0:00 – Welcome & Introduction
3:53 – What do you do when your business is running you?
9:17 – Learn to delegate and know the business’ vision
12:24 – How to run better meetings
18:15 – Mastering effective communication
23:57 – Creating satisfied customers
33:06 – How to limit your liability and protect your business
41:24 – Tom's thoughts on books for entrepreneurs
42:47 – Advice to younger self
Tom’s Links:
- LinkedIn: https://www.linkedin.com/in/tom-taormina-6b3ba01/
- Tom’s Business: https://taorminagroup.com/
- Tom’s Books: https://taorminagroup.com/books/
If you are looking to grow your network, check out the Connect Your Way to Success Community: https://yourstrategypartner.com/cywts-community