For this Technical Synchromesh episode, James is joined by Mark Wight, Terry Stokes, Simon Parkinson, Marc Roberts and Rob Drinkwater.

After a full day of Master Tech assessments, our esteemed guests stayed late to provide valuable insight on their unique experience as adept Master Technicians.

In an industry where being qualified is not a requirement, they discuss the importance of flying your own flag and how to promoting yourself as an exceptional garage to your customers and employees.

They also discuss their usage of AI. Despite it’s well-known drawbacks, it has the potential to be a game-changer for independent garages by streamlining time-consuming and often tedious tasks.

And finally, with the recent Stellantis merger, our expert guests discuss the challenges of providing service and repair for a range of brands and what changes the industry may see for dealer tools in the future.

We hope you enjoy!

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Terry Stokes

Simon Parkinson: https://www.facebook.com/profile.php?id=100078873977270

Marc Roberts

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