EEAST Patient Survey's and why the feedback is so valuable to the Trust
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EEAST Patient Survey's and why the feedback is so valuable to the Trust
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About this listen
In this month's episode, I am joined by Laura Mann, Patient Experience Surveys Manager at EEAST. We explore the role of surveys in shaping patient care - why the Trust sends them out, how valuable the feedback is and what actions we take based on what patients tell us.
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