Send us a text

Growth strategist Maritza Davila shares powerful insights on using KPIs (Key Performance Indicators) to achieve predictable business growth through systematic measurement and accountability.

• KPIs serve as "momentum metrics" that measure how well businesses are performing toward specific goals
• Nothing is predictable unless it's measurable - weekly tracking allows for timely course correction
• Both quantitative metrics (financial) and qualitative metrics (team satisfaction, culture) are important
• Common mistake: measuring only lagging indicators (revenue) instead of leading indicators (inputs)
• Having clear metrics creates accountability and clarity for team members
• Weekly reporting creates a cadence to culture - everyone knows what's expected
• The GROW methodology: Guide (vision/goals), Research (data collection), Optimize (improvement), Win (execution)
• For predictable growth, referrals must be part of a systematic strategy, not just passive word-of-mouth
• Owners must demonstrate accountability themselves to set the example for their teams
• Three-strike rule provides framework for addressing underperformance

For a free consultation with Maritza on growing your business predictably, visit www.businessclarity.co

Support the show

BelemLeaders–Your organization's trusted partner for leader and team development. Visit our website to connect: belemleaders.org or book a discovery call today! belem.as.me/discovery

Until next time, keep doing great things!