In this episode of the Pool Nation Podcast, Edgar continues the Winter Business Series with Part 3: uncovering the hidden leaks that silently destroy profitability in your pool service business. If you’ve ever felt like you’re working harder than ever but your bank account doesn’t show it, this episode is for you.

Edgar breaks down five of the biggest hidden profit leaks in a pool route: drive time and windshield time, chemical creep (especially in summer), non-billable labor and callbacks, bad route design, and overlooked office and equipment costs like tires, brakes, laptops, phones, software, and printers. He walks through real-world examples using cost-per-pool and burdened labor rate so you can see exactly how “small” inefficiencies quietly erase thousands of dollars in profit every year.

You’ll learn how to tighten your routes, track true chemical costs per stop, factor in non-billable time, and build office/vehicle replacement cycles into your pricing so unexpected breakdowns don’t become financial emergencies. This episode sets you up for the next part of the series, where Edgar will dive into margins, good–better–best pricing, and how to build new rates for 2026 based on your real cost per pool.

Whether you’re just starting your pool route or you’re scaling with multiple trucks and techs, this is a must-listen if you want to price profitably, protect your margins, and avoid burnout.

• [00:00:00] Intro & Welcome – Winter Business Series Part 3

• [00:01:00] Recap of Cost-Per-Pool & Why Hidden Leaks Matter

• [00:04:30] The “Invisible” Profit Killers in a Pool Service Business

• [00:05:30] Hidden Leak #1 – Drive Time & Windshield Time vs. True Labor Cost

• [00:13:30] Hidden Leak #2 – Chemical Creep, Summer Usage & Per-Stop Chem Costs

• [00:20:30] Hidden Leak #3 – Non-Billable Labor, Callbacks & Burnout

• [00:30:30] Sponsor Break

• [00:34:30] Zach’s “Micro Tasks” Concept & How It Ties Into Profit Leaks

• [00:36:00] Hidden Leak #4 – Bad Route Design & Route Density Fixes

• [00:44:00] Hidden Leak #5 – Office, Trucks & Equipment Leaks (Tires, Brakes, Laptops, Phones, Software)

• [00:56:00] Final Sponsor Break

• [01:00:30] Final Thoughts, Next Episode Teaser & Encouragement for Pool Pros

• [01:04:15] Outro – Pool Man University & Where to Learn More

A huge thank you to our visionary partners for supporting the Pool Nation Podcast and the Winter Business Series:

• The SPPA –

• Blu-Ray XL –

• US Motors / Nidec –

• AquaStar Pool Products –

• Natural Chemistry –

• Raypak –

• Heritage Pool Supply

• Hayward Pool Products –

• Poolside Tech

• Pool Brain

• Nidec

Thank you for your continued support of education and profitability for pool pros.