Drill Down Ep. #249: NiCE (NICE:NYSE) CEO Scott cover art

Drill Down Ep. #249: NiCE (NICE:NYSE) CEO Scott

Drill Down Ep. #249: NiCE (NICE:NYSE) CEO Scott

Listen for free

View show details

About this listen

 NICE is spending close to a billion dollars to push AI deeper into customer service and fraud prevention. CEO Scott Russell lays out why the company paid that premium, how the new platform fits into CX and Actimize, and what it means for profitability and partner dependencies. #TheDrillDown #NICE $NICE #ScottRussell #CXone #CustomerExperience #CCaaS #AI #Automation #AgenticAI #TechLeadership #SaaS #Investing Learn more about your ad choices. Visit megaphone.fm/adchoices
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.