Buying a platform is easy. Building value on it takes strategy, structure, and champions.

In this season’s final episode of Drag & Drop, Daniel Lourenço shares his remarkable 20-year journey at OutSystems from developer to leading the expansion in Asia-Pacific, to driving global customer success.

We unpack what truly makes customers succeed with OutSystems: from choosing the right first project to building internal champions, and why owning your platform internally is key to long-term sustainability.

Key takeaways:

🔘 How to define customer success beyond go-live
🔘 Why your first app determines long-term adoption
🔘 The critical role of internal champions in scaling success
🔘 How to balance partners with internal capability
🔘 When and how to build a Center of Excellence (COE)
🔘 The impact of Workbench, Mentor, and the O11 + ODC Unified Platform

From first app to first value and from first value to lasting impact.
If you’re leading a low-code or AI transformation, this episode is your blueprint for scaling success.

Tell us what you loved about this Episode.

Website: itracrecruitment.com
Contact: Feroz Khan

THIS EPISODE IS BROUGHT TO YOU BY ITRAC.

ITRAC is the only global staffing firm solely focused on Low-Code enablement, empowering organizations through expert Staffing, Recruitment, One-of-a-kind Training, and CoE Advisory.

We don’t just help you hire, we help you build, train, and scale.

As the only firm dedicated exclusively to Low-Code, we provide both contract and permanent professionals to organizations worldwide.

But talent is only part of the equation. That’s why we also deliver tailored training programs to upskill your team, whether they're new to Low-Code or looking to deepen their expertise, so they can hit the ground running and deliver results faster.

With unmatched industry insight and deep platform expertise, we support our customers through every phase of their Low-Code journey, from hiring to training to long-term success.

Whether you're building your team, scaling delivery, or planning your next career move, we’re here to enable your success.

Technology can’t replace compassion, but it can amplify it.

In this powerful episode of Drag & Drop, Sam Riggleman shares how The Luke Commission (TLC) built Luvelo, a mobile-first enterprise suite transforming healthcare delivery across Eswatini and beyond.

What began as a few spreadsheets and manual processes evolved into one of Africa’s most advanced low-code healthcare ecosystems, 40+ live applications, zero-downtime deployments, and a multi-tenant architecture built entirely on OutSystems.

Sam shares the deeply human story behind this transformation, how a small, purpose-driven team leveraged technology, AI, and relentless compassion to save lives, empower local developers, and deliver care to thousands of underserved communities.

In this episode:

🔘 How The Luke Commission scaled compassionate care through OutSystems.
🔘 Why operational efficiency can save more lives than any medicine.
🔘 How 4 years of continuous innovation shaped the Luvelo ecosystem.
🔘 The power of empowering local teams for lasting impact.
🔘 How AI and Agent Workbench are redefining healthcare workflows.

A story of purpose, innovation, and humanity proving that low-code and AI can drive change where it matters most.

Tell us what you loved about this Episode.

Website: itracrecruitment.com
Contact: Feroz Khan

THIS EPISODE IS BROUGHT TO YOU BY ITRAC.

ITRAC is the only global staffing firm solely focused on Low-Code enablement, empowering organizations through expert Staffing, Recruitment, One-of-a-kind Training, and CoE Advisory.

We don’t just help you hire, we help you build, train, and scale.

As the only firm dedicated exclusively to Low-Code, we provide both contract and permanent professionals to organizations worldwide.

But talent is only part of the equation. That’s why we also deliver tailored training programs to upskill your team, whether they're new to Low-Code or looking to deepen their expertise, so they can hit the ground running and deliver results faster.

With unmatched industry insight and deep platform expertise, we support our customers through every phase of their Low-Code journey, from hiring to training to long-term success.

Whether you're building your team, scaling delivery, or planning your next career move, we’re here to enable your success.

AI is rewriting the rules of software, and low-code is becoming the language it speaks.

In this Drag & Drop Podcast episode, Romil Gaurav shares his journey from a Java developer to an Enterprise Architect leading digital transformation with Mendix across the U.S. and Canada.

We dive into the shift from traditional coding to low-code, the arrival of Mendix 11, and how AI and agentic architectures are redefining what “enterprise-grade” really means.

Key takeaways:

🔘 Why Mendix 11 is more than a version, it’s a mindset shift
🔘 How AI is transforming low-code from “build fast” to “think smart”
🔘 What separates a good Mendix developer from a great one
🔘 Why upskilling developers in AI is key to future-proofing teams
🔘 How agentic AI will reshape roles and ROI in enterprises

A must-listen for leaders navigating the next wave of low-code and AI transformation, where business + IT + AI finally move as one.

Tell us what you loved about this Episode.

Website: itracrecruitment.com
Contact: Feroz Khan

THIS EPISODE IS BROUGHT TO YOU BY ITRAC.

ITRAC is the only global staffing firm solely focused on Low-Code enablement, empowering organizations through expert Staffing, Recruitment, One-of-a-kind Training, and CoE Advisory.

We don’t just help you hire, we help you build, train, and scale.

As the only firm dedicated exclusively to Low-Code, we provide both contract and permanent professionals to organizations worldwide.

But talent is only part of the equation. That’s why we also deliver tailored training programs to upskill your team, whether they're new to Low-Code or looking to deepen their expertise, so they can hit the ground running and deliver results faster.

With unmatched industry insight and deep platform expertise, we support our customers through every phase of their Low-Code journey, from hiring to training to long-term success.

Whether you're building your team, scaling delivery, or planning your next career move, we’re here to enable your success.