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Jon Grant and Kyle Majchrowski talk to Joseph Myers who delves into the complex nature of trust and distrust, exploring how these emotions are processed in the brain. They discuss the neuroscience behind trust, the development of TrustFinder, and the importance of understanding individual triggers for trust and distrust in personal and professional relationships. The conversation emphasizes the need for effective communication and the role of language in fostering trust within teams, particularly in team dynamics. They discuss the importance of understanding emotional triggers and the role of the amygdala in trust-related responses. Myers introduces the concept of the three P's: Problems, Predicaments, and Puzzles, as frameworks for addressing various challenges in team settings. The discussion emphasizes the need for practical applications and practices to navigate trust effectively, rather than relying on oversimplified models. The conversation concludes with insights on how to foster a supportive environment for building trust within teams.

Takeaways

• Trust and distrust are processed in different parts of the brain.
• Trust is a decision, while distrust is a feeling.
• Trust is not a one-size-fits-all formula; it's individual.
• Empathy plays a crucial role in understanding others' trust needs.
• Teams can benefit from separating problems, predicaments, and puzzles.
• Building trust requires intentional practices and frameworks.

https://www.trustxdistrust.com/

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