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Dispatch in Depth

Dispatch in Depth

By: Dispatch in Depth
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 “Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch. Science
Episodes
  • 30 Years of OnStar with Kathy Sukus and Mitch Petterson

    30 Years of OnStar with Kathy Sukus and Mitch Petterson
    Mar 31 2026
    Kathy Sukus, GM/OnStar Public Safety Engagement Leader, and Mitch Petterson, a member of the Outreach Team, discuss OnStar’s role as a Partner Sponsor of NAVIGATOR 2026. They highlight OnStar’s ACE status, their free public safety training, and the new Super Cruise feature.For Your Information Check out some of OnStar’s great resources: https://www.onstar.com/public-safetyhttps://www.gmstc.com/index.php/first-responderswww.onstarvirtualtraining.com
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    Less than 1 minute
  • GovWorx: Improving Hiring and Retention with Scott MacDonald

    GovWorx: Improving Hiring and Retention with Scott MacDonald
    Mar 24 2026
    Scott MacDonald, CEO of GovWorx, discusses the company’s sponsorship of NAVIGATOR 2026. He discusses where the company finds inspiration for supporting emergency dispatchers and talks about the CommsCoach Hiring and Retention platform, which will be demonstrated at the GovWorx booth.For Your Information:Check out the GovWorx website: https://govworx.ai
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    Less than 1 minute
  • Motorola Solutions: Assisting Dispatchers with Jeff Freeland and Wendy Lotman

    Motorola Solutions: Assisting Dispatchers with Jeff Freeland and Wendy Lotman
    Mar 18 2026
    Jeff Freeland, Product Manager for Motorola Solutions' AI Agents and Assistants, and Wendy Lotman, Statewide Account Executive, give an update on what Motorola Solutions is working on, particularly their new Assist Suites. They discuss how their solutions assist emergency dispatchers, why sponsoring NAVIGATOR is a priority, and what you can look out for at their booth in the Exhibit Hall.For Your Information:Check out the Motorola Solutions website: www.motorolasolutions.com Learn more about the Assist Suites: https://www.motorolasolutions.com/en_us/ai/assist-suites.html Don’t miss Wendy’s session on Thursday morning, April 23, entitled “Unified Strategies for Emergency Response: Harnessing NG911 for Major Events.”
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    Less than 1 minute
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