Episodes

  • New Zoo Review! Zootopia Better Zoogether
    Nov 4 2025

    As 2025 comes to hurling toward an end a new attraction arrives at Disney's Animal Kingdom. Zootopia Better Zoogether is now in the Tree of Life Theater and offers something new for this park which begs for more guests. And at a great time to do so, as this time of year is the best time of year to visit the park, which is free of heat, humidity and exhaustion. The new show replaces "It's Tough to Be a Bug" which premiered with the park, and was based on "It's a Bug's Life", the second film created by Pixar after Toy Story. This new show is based on Zootopia and Zootopia 2 and brings you into the dynamic world of Judy Hopps and Nick Wilde. We look at the origins, then experience the show during early previews, where we walk the queue indoor and out. Then it's on to see the show where we offer a spoil-free synopsis, with a comparison of what works and what doesn't. Beyond this, we look at what could be next for Zootopia and for Disney's Animal Kingdom. Join us for this New Zoo Review--Coming right at you!

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

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    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    49 mins
  • Low Crowds at Disney? What Does the Data Say?
    Oct 29 2025

    Welcome! In this podcast, I read three quotes which share two things in common. First, they speak of low attendance in the park and how empty things are. Second, they were all written in 2024. I could share with you several statements like these that emphasize how empty the parks are. To many it sounds like statements heard these last couple of months around both Disneyland and Walt Disney World. But statements like these are actually from 2024. Were they true? Well, the TEA (Themed Entertainment Association) shared their annual Global Experience Index for 2024. We'll look at what it has to say, particularly as we study the Disney and Universal parks in both Florida and California. The findings may not only surprise you, but they are probably an indication of the kinds of numbers we're experiencing here. To that end, we'll talk about what Disney is doing about attendance to include new announcements Disney has made for America's 250th Anniversary.

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

    _________________________________________________________

    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    43 mins
  • AI Possibilities at Disney Parks as Seen Through Rose-Colored Metas
    Oct 20 2025

    Disney is always looking for new ways to share stories. And increasingly those stories are trying to be more interactive, more immersive and more personalized. And at the same time, high tech companies are trying to be more interactive, more immersive and more personalized. One of those is Meta, or Facebook as many have come to know it. And as Mark Zuckerberg recently announced a new version of their Meta/RayBand eye wear, Disney has also announced that it will be partnering with Meta to create more interactive, more immersive, and more personalized experiences. With a pair of original Meta Glasses I recently received, I visited Disney's Hollywood Studios to test them out. The outcome is this: Meta Glasses are astonishingly smart while being amazingly stupid. This episode shows you how they accomplish both. But in the wake of it, offers some glimpse of what the future might do. So kick back and enjoy this episode as we explore the AI Possibilities at Disney through Rose-Colored Metas.

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

    _________________________________________________________

    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    53 mins
  • Attendance Trends, Price Hikes, and More--What in Disney is Happening Now?!
    Oct 15 2025

    There's lots of noise out there in the social media world about how poorly Disney is doing, as if it were in dire straits. This podcast today seeks to answer a couple of key questions: First, Is attendance really down and out in Walt Disney World? Second, why are there no big new attractions coming in the short term? Third, Why is it so expensive to come to Disney? Fourth, when will big new attractions like Monstropolis and Villains Land arrive? We look at the calendar to see hope in 2027 & beyond, but until then Disney has to fill in through 2025 and 2026. How will they do this? Join us in What in Disney is Happening Now?!

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

    _________________________________________________________

    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    46 mins
  • The Magic of Disney Animation Part I: Bringing Animation to Florida
    Oct 8 2025

    Part of the heart and soul of what originated at Disney-MGM Studios in 1989 was The Magic of Disney Animation. For over a little more than 16 years, it was a place where guests could go to understand and for a time, even watch animation being created. To know the Florida animation studios and The Magic of Disney Animation attraction is to know the story of the last three decades of Disney animation in general. Disney animation is the greatest driver of what makes Disney, Disney. And now with the closure of Star Wars Launch Bay, it is being resurrected. Many guests complain how little of the original Disney-MGM Studios exist today, and yet, Imagineering answered to this by choosing to resurrect The Magic of Disney Animation. In a multi-part podcast series we will talk about this attraction, how it evolved, and what it is soon to become. In this podcast, we'll talk about what led to the development of this attraction, of what lay between it and the studio arches, and what this attraction was like when it first opened.

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

    ________________________________________________________________

    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    52 mins
  • Walt Disney World at 54! Remembering its Heritage
    Oct 1 2025

    This week we celebrate the 54th Anniversary of Walt Disney World. While the "hoopla" for non-milestone anniversaries is minor at best, There has been a great deal of efforts to recognize the heritage of Walt Disney World while still stepping forward into the future. Yes, there are lots of new projects and with that the farewell of many things that we hold dearly There are many facets of Walt Disney World that are no longer around, but there are many places where efforts are really made to cherish and remember its past. We look at new ways Disney has in recent years acknowledged its heritage. These references play homage to the resort's roots. Since this week is the opportunity to celebrate Walt Disney World's anniversary, join us as we remember its story and heritage.

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

    ____________________________________________________________________

    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    43 mins
  • A Magical, All Encompassing, Less Painful, and More Affordable Way to Tour Disneyland Resort!
    Sep 24 2025

    I've been asked many times how you plan a trip to Disneyland. This time, it came from my wife's brother and his wife, along with their son. So this one's for you! But it's for anyone who really wants to know how to best manage a stay at Disneyland. And I give great consideration to how folks used to visiting Walt Disney World might take this on. So this is also for you. And then we have our regular visitors. Hopefully there's something it for you as well! All said and done, let's talk about not only all the details of planning a trip to the Disneyland Resort, but how to maximize your days in the park. And let's consider the most fiscally responsible way to do this. I think you'll find this podcast to be perhaps your best preparation for visiting the Happiest Place on Earth. It comes with decades (too many to name) of experience. So let's head to Disneyland!

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

    ____________________________________________________________________

    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    56 mins
  • Disney Insights: How to Grow Your Company by Growing Your Employees
    Sep 16 2025

    With Disney having over 100 years as a company, there have been good times and a few tough times. But relatively speaking, the company has fared well over the long haul. It certainly has grown--enormously from its original roots as a small animation studio to one of the biggest media organizations across the globe. It is envied for its growth, but that growth isn't sustainable unless you're growing your employees in a sustainable way. Short term, corporations can do many things to make a quick turn around. Infused capital if nothing else. Show momentary good will and create great marketing campaigns will make people notice. But real admiration comes from sustained long term growth, not from quick overnight deals. And that growth comes from growing your employees.

    I'm joined today by Kim and Mac Cantrell of 2Impact, former guests on my podcast, who will share what's happening with organizations that are facing their own growth challenges. We'll talk about those, and we'll talk about something called "Soft Wiring" which is a practical approach to working with your employees to engage, motivate and empower them to grow the organization successfully. I'll share plenty of examples of what this looks like at Disney, and you'll see that these are things you can do in your organization as well. So join us on Disney Insights as we talk about how to grow your company by growing your employees.

    ________________________________________________________

    Disney Insights YouTube Page--Check it out and subscribe.

    DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

    Disney Insights Facebook Page--Come join and interact in conversation with others.

    My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

    Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

    Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

    ________________________________________________________

    Check out Zanolla Travel to book your next vacation!

    David & Leah Zanolla

    ZanollaTravel.com Owner/Agents (309) 863-5469

    ____________________________________________________________________

    Performance Journeys

    This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

    Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

    Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

    Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

    Contact us today, and let us help you on your Performance Journey!

    Show More Show Less
    52 mins