Disaster at the Hyatt
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Disaster at the Hyatt
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About this listen
On a summer night in 1981 in Kansas City, a crowded hotel atrium feels safe. Ordinary. Predictable. Then something truly disastrous happens. What follows is not just a collapse of steel and concrete, but a test of an entire city’s ability to respond when everything moves at once. Ambulances flood toward a single address. Dispatch boards fill. And across town, emergencies continue to happen with no one left to answer them.
This episode explores what happens when disaster doesn’t just injure people... it consumes capacity. When speed alone isn’t enough, and when emergency medicine is forced to confront a question it had never fully answered before: How do you design a system that can survive the unimaginable?
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