Did AI just become the default digital front door to healthcare? cover art

Did AI just become the default digital front door to healthcare?

Did AI just become the default digital front door to healthcare?

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In our first Hot Topics episode of 2026, Dr Louise Schaper and Dr George Margelis unpack the biggest healthcare story of the moment: Big Tech’s decisive move into generative AI for health.


January alone saw major announcements from OpenAI, Anthropic and Amazon One Medical, signalling that healthcare is no longer a side experiment for AI companies — it’s a core vertical.


In Part 1 of this two-part conversation, Louise and George explore:

  • What ChatGPT Health and Claude for Healthcare actually mean for consumers
  • Why GenAI could become the default digital front door to healthcare
  • How this shifts power, trust and expectations in the clinician–patient relationship
  • The realities (and myths) around privacy, misinformation, regulation and safety
  • What this moment means for healthcare business models, vendors and startups


This is a wide-ranging, honest and occasionally provocative discussion about where healthcare is heading — whether the system is ready or not.


🎧 Part 2 will dive into enterprise impacts, predictions, and a practical to-do list for health leaders


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Production by Octopod Productions | Ivan Juric

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