If you want your people to work harder, try helping them feel more welcome.

You know, the exact opposite of how most companies feel when you step through the doors. So many offices are sterile, inhuman habitats, designed to crush souls while cranking up productivity.

But here’s the rub: crushed souls won’t stay productive for very long. You can squeeze so much blood from a stone until that stone is so tired and pissed off it decides to roll itself right out the door and write a zero star Glassdoor review.

What if people at your company felt like someone walking into a Disney Resort? Or The Cosmopolitan in Vegas? Or the Rupp Arena at the University of Kentucky for a game against Louisville?

These are the places where Taylor Scott honed his hospitality craft. Working at Disney and Cosmopolitan and growing up in Kentucky as a rabid basketball fan and athlete. Now, he helps others bring that same level of welcome into their own businesses.

What changes when you lead with hospitality and people actually feel welcome? Everything.

🐱 People will go all in to support your mission

🐱 People feel comfortable sharing more of their strengths and passions

🐱 People feel inspired to push beyond their self-imposed limits

🐱 People start bringing that hospitality to their own teams and to your customers

That’s how you get to real, lasting productivity. And that’s how you create workplaces the light people up like the Magic Kingdom or the chandeliers at Cosmo.

You’ll feel lit up after listening to Taylor, I guarantee it.

——

Welcome to the DesuckifyWork podcast. The show where we cut through the BS and find ways to make work more fun, more human and less ridiculous. All of which makes your business more profitable, by the way.

(If you enjoy this episode, please like, share, rate, review or subscribe to the podcast.)

Let the desuckifying begin.

——

You can follow Taylor on LinkedIn. And check out his site at leadwithhospitality.com where you can learn more about his awesome work and his eye opening books.

If you enjoyed the conversation and would like to help your teams bring their absolute best to work, I invite you to schedule a free half-hour discovery session. Type “meow” in the calendar invite and I’ll also send you a free DesuckifyWork® t-shirt!

Bye, everyone!

Bonus question from Taylor to our audience:(Actually three questions that help you create your purpose statement)

* What are your strengths?

* What breaks your heart?

* Who do you want to help?

Purpose Statement: My personal purpose is to give my (fill-in-the-blank strengths), to help (fill-in-the-blank people) achieve (fill-in-the-blank thing).

If you’d like to listen to the episode on YouTube, please click here:

“My work should speak for itself.”

Yeah, sorry, it doesn’t. Even Jesus had a PR guy. Four of them, actually (Matthew, Mark, Luke and John).

So what makes you think you’re so special?

None of us are. Which means all of us have to put the work in to make ourselves visible. Good thing Sue Barber already did a bunch of the work for us. Her book, The Visibility Factor, outlines the stuff we can do to get others to take notice of our awesomeness.

She had to learn the hard way, when a mentor called her out for being “invisible” as an executive with Kraft Heinz.

Being invisible may sound like a fun superpower but it sucks at work. You get overlooked for the good assignments and promotions and you get stuck playing short field on the company softball team.

Sue and I talked about how you can step up your visibility game without bragging or sucking up to the boss.

🐱 Observe others who do it well🐱 Offer to help team members more often🐱 Share ideas in meetings and ask for input🐱 Invite key team members to important meetings to see you in action🐱 Talk about your cats (okay, that one’s from me)

We talk about a lot more than cats during our conversation. Sue really knows her stuff.

Welcome to the DesuckifyWork podcast. The show where we cut through the BS and find ways to make work more fun, more human and less ridiculous. All of which makes your business more profitable, by the way.

(If you enjoy this episode, please like, share, rate, review or subscribe to the podcast.)

Let the desuckifying begin.

You can follow Sue on LinkedIn. And check out her site at susanmbarber.com—where you can learn more about her book, her podcast and all the awesome work she’s doing, including this free guide to help introverts be more visible at work.

If you enjoyed the conversation and would like to help your teams bring their absolute best to work, I invite you to schedule a free half-hour discovery session. Type “meow” in the calendar invite and I’ll also send you a free DesuckifyWork® t-shirt!

Bye, everyone!

Bonus question from Sue to our audience:What are you doing to be visible? Do people know you? Do they know what you’re doing?

If you’d like to watch the episode on YouTube, please click here.

You can’t fix collaboration issues with software.

Some tools actually make things worse, stressing the nervous system and putting us in a perpetual state of fight of flight. Others are so damn confusing we pretend they don’t exist until Stu from HR sends us a stern reminder email.

Someone should tell Stu (and the rest of us) to step away from Outlook and have some actual conversations with people.

That’s the advice Mark Kenny would give. Mark is a speaker, author and teamwork strategist—and today’s guest on the DesuckifyWork® podcast.

Mark believes collaboration gets better when we have the conversations we’ve been avoiding. When we create relationships with folks across the organization, with no agenda. When we treat people like human beings, not obstacles or a means to an end.

When we do all that, work sucks a whole lot less.

🐱 We get more useful stuff done.

🐱 We gain an edge on competitors who are still praying that Slack and Teams will save the day.

🐱 And we unlock group intelligence to solve seemingly unsolvable challenges, like the group of eight observatories around the world who came together to create a massive, collective “telescope” to take the first picture ever of a black hole. An image no single telescope could ever capture.

You don’t need a telescope to observe Mark’s wisdom during this conversation.

(If you enjoy this episode, please like, share, rate, review or subscribe to the podcast.)

Let the desuckifying begin.

You can follow Mark on LinkedIn. And check out his site at markskenny.com.

If you enjoyed the conversation and would like to help your teams bring their absolute best to work, I invite you to schedule a free half-hour discovery session. Type “meow” in the calendar invite and I’ll also send you a free DesuckifyWork® t-shirt!

Bye, everyone!

Bonus question from Mark to our audience:When was the last time your team had a conversation you've never had before, but really needed to?