The Gift of Experience: Five Ways Credit Unions Can Leverage the Post-Service Era

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Today’s guest is Lamont Black. He is an educator, thinker, dreamer, speaker, an author with a focus on financial innovation, and a futurist. He’s inspiring our credit union movement to test, invest, and strategize to embrace Artificial Intelligence. Lamont is also the Associate Professor of Finance at DePaul University in Chicago and a former economist at the Federal Reserve in Washington, D.C. This is Lamont’s story.

We’re rewinding one of our most popular and insightful episodes from the Third Fork archive: Curiosity Over Criticism.

In this conversation, Tansley Stearns and Ryan Brown explore the delicate art of navigating unsolicited advice. Tansley shares how leading with questions rather than statements fosters openness and curiosity, while Ryan encourages listeners to assume positive intent, creating space for healthier dialogue. Together, they offer practical strategies for receiving, processing, and growing from feedback. Whether it’s your first time tuning in or you’re revisiting this one, you’ll walk away with tools to transform feedback, wanted or not, into meaningful growth.