Imagine reclaiming your time as a physician: finishing charts by dinner, building meaningful patient relationships, and running a sustainable practice without burnout?

In this insightful episode, Dr. Laura Suttin interviews Dr. Natasha Beauvais, as she shares her unexpected journey from traditional medicine to concierge care after taking over her mentor's practice over a decade ago.

They explore:

• The evolution and growth of concierge medicine as a proven model
• Overcoming burnout by offloading tasks, systematizing workflows, and valuing physician time
• Empowering teams through delegation, structure like EOS, and mindset shifts
• The impact on patient care when healthier providers lead to better outcomes

Drawing from her experiences running a nine-provider practice and coaching through the Concierge Medicine Academy, Dr. Beauvais offers practical guidance for physicians seeking agency, business acumen, and radical health in healthcare amid administrative burdens and high demands.

If you're a physician considering concierge medicine, entrepreneurship, or simply better balance, this episode provides tools to redesign your practice for sustainability and fulfillment.

Three Actionable Takeaways:

• Delegate effectively: Offload non-physician tasks like refills to trained nurses after collaborative protocols, saving weeks of time annually while engaging your team at their highest level.
• Value your time holistically: Recognize the health and monetary worth of your hours; implement systems like rotating calls to ensure downtime for rejuvenation, leading to refreshed, more effective patient care.
• Adopt business structures: Use frameworks like EOS to clarify accountability, redistribute workloads, and build empowered teams, preventing administrative overload and fostering growth.

About the Show:

Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.

About the Guest:

Dr. Natasha Beauvais is a board-certified family physician specializing in preventive care for cancer, heart disease, and immobility. She owns and leads Northern Virginia Family Practice, a nine-provider concierge practice in Arlington, VA, and founded the Concierge Medicine Academy to coach physicians in building sustainable, independent concierge models focused on radical health for teams and patients.

Website: https://nvafamilypractice.com

Website: https://conciergemedicineacademy.com

LinkedIn: https://www.linkedin.com/in/natasha-lewry-beauvais-0532192a

About the Host:

Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.

Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.

When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.

🌐 Website: drlaurasuttin.com
🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/
📸 Facebook: https://www.facebook.com/purposefulMD

Join the waitlist for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses

The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

What if your drive to "do it all" as a clinician leader is fueling chaos, not results?

In this vulnerable solo episode of Designing Healthcare That Cares, Dr. Laura Suttin gets transparent about her stumbles transitioning from private practice to health system leadership: inflating her irreplaceability, mirroring toxic after-hours work culture, avoiding peer-to-report conversations, and blasting misaligned emails that sparked backlash. Highlighting the gap between clinical excellence and leadership training. She shares mindset shifts like embracing "you're replaceable" for delegation, themes of unclear roles, emotional pressure, and team bottlenecks.

Perfect for underprepared clinician leaders feeling reactive or resentful, this episode offers reflective questions to spot over-functioning, plus a promo for her upcoming Clinician Leadership Compass course (10 CME hours). Learn to prioritize, engage early, and lead without burnout, because untrained leaders cost organizations dearly.

Join the Clinician Leadership Compass Waitlist: thepurposefulmd.com/courses

This is a self-paced online course with tools for delegation, tough talks, and accountability

Three Actionable Takeaways:

• Embrace Replaceability for True Capacity: Overextending signals "indispensable" but breeds bottlenecks. Dr. Laura's coach gut-punch: "You're replaceable" freed her to delegate. Reflect: Audit your plate; delegate one task this week to a team member, building their skills while reclaiming focus and preventing burnout.
• Model the Culture You Want, Not the One You Inherited: Late-night emails "cast a shadow," normalizing exhaustion. Use delay-send or offline mode to protect boundaries. Scan your habits; if undesired behaviors echo in your team (e.g., weekend replies), initiate a no-after-hours norm via a team huddle, owning your role in the tone.
• Engage Stakeholders Early to Avoid Backlash: Solo-planning big changes ignores expertise, amplifying friction. Dr. Laura's email fiasco taught: Bring in dissenters sooner. For your next initiative, list 3-5 key players (even intimidating ones); schedule input sessions upfront to co-create and reduce resistance.

About the Show

Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.

About the Host:

Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.

Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.

When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.

🌐 Website: drlaurasuttin.com
🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/
📸 Facebook: https://www.facebook.com/purposefulMD

The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

Imagine completing all your charting and tasks during work hours, leaving no homework behind and gaining more time for family and self-care?

In this practical episode, Dr. Laura Suttin interviews Dr. Sarah Smith, as she recounts her transformation from endless after-hours work to a sustainable clinical routine while practicing in Australia and Canada.

They explore:

• Charting as an optimizable skill through noticing habits and curiosity
• Building team support to work at the top of your license and eliminate low-value tasks
• Efficient inbox management and patient request navigation within time constraints
• The potential and pitfalls of AI tools in documentation

Drawing from real-life coaching experiences and clinical insights, Dr. Smith shares actionable methods for clinicians to redesign their days, minimize interruptions, and create systems that prioritize wellbeing and quality patient care amid rising demands.

If you're a clinician overwhelmed by charting and burnout, this episode offers relatable strategies to regain control, foster team collaboration, and build a fulfilling practice.

Three Actionable Takeaways:

• Practice noticing without judgment: Observe why you're staying late or falling behind. e.g., "I noticed only one chart got done today"—to identify small changes like prioritizing tasks in the moment, reducing evening work.
• Redistribute team tasks: Discuss daily workflows with staff to offload non-clinician duties (appointment rescheduling or ultrasound bookings), freeing up time for high-level work without adding to anyone's burden.
• Streamline inbox and requests: Use fewer words, batch process messages, and defer non-urgents safely—e.g., "Your blood work is stable; repeat in three months"—to clear items quickly while ensuring patient safety and efficiency.

About the Show:

Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.

About the Guest:

Dr. Sarah Smith is a rural family physician in Alberta, Canada, specializing in emergency and hospitalist care. As a charting coach, she helps clinicians restructure their days to finish tasks within work hours, reducing burnout and promoting balance. With experience in Australia and Canada, she empowers professionals through coaching and her podcast, Sustainable Clinical Medicine.

Website: https://www.chartingcoach.ca

LinkedIn: https://www.linkedin.com/in/sarah-smith-999101200/

Instagram: https://www.instagram.com/thechartingcoach/?hl=en

About the Host:

Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.

Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.

When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.

🌐 Website: drlaurasuttin.com
🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/
📸 Facebook: https://www.facebook.com/purposefulMD

The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.