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Dental Unscripted | Getting into Ownership and Practice Management Insights

Dental Unscripted | Getting into Ownership and Practice Management Insights

By: Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders
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About this listen

We started off as "Startup Unscripted" walking dentists through the startup process then we added "Dental Acquisition Unscripted." NOW Michael Dinsio, MBA joins forces with Paula Quinn, BSDH combining both shows into one channel 🫶 - Dental Unscripted. Together Mike & Paula bring a modern approach & perspective serving the dental industry the past 30+ years. Together they invite guests to the show and discuss their personal or professional experiences. We hope you will follow along on your dental practice ownership journey. FRESH NEW CONTENT about dental startups, buying a dental practice, and dental practice management. Hacks, tips, and tricks discussing "How-To Run a Successful Dental Practice!" We dish out industry knowledge on running your practice, "The Business of Dentistry." This dental podcast equips docs with key info as a practice owner. If you are new to the dental ownership game, thinking of a dental startup or a dental practice acquisition, we got you covered. SUBSCRIBE - RATE the new show 5 STARS ⭐️⭐️⭐️⭐️⭐️ We hope to continue to build a great community of listeners like you who have followed since Start Up Unscripted and Acquisition Unscripted. Go 👉 watch 👀 on YouTube, join in on the LIVE streams to ask questions direct on the show! Hope to see you all there.❤️ Visit Next Level Consultants at www.nxlevelconsultants.com/resources/podcast for more information. Rate the Show, Subscribe, Share, Follow along!!! ⭐️⭐️⭐️⭐️⭐️Dental Unscripted® All Rights Reserved @2024 Economics Hygiene & Healthy Living Physical Illness & Disease
Episodes
  • Transform your Team's "J-O-B" into the Dental Dream Team
    Aug 7 2025

    On this episode of Dental Unscripted, Michael and Paula tackle a HOT TOPIC 🔥 that's crucial for the well being of any practice: Dental Team Culture. They explore how a strong, positive dental team culture is the ultimate antidote to burnout and stress, a pervasive issue in the dental community.


    The conversation drills down on foundational elements of a winning team including culture, starting with core values. You'll find out why defining your team's values are an essential first step to empowering you to make better hiring and firing decisions. MIke and Paula share their own experience, explaining how having clearly defined values instantly reveals when a team member is not aligned.


    Beyond values, they break down the critical need for setting granular, specific expectations in job descriptions. Forget outlining generalized tasks like "fill the schedule." Paula advocates for results-driven directives like "schedule to a $5,000 per day goal" to foster ownership and responsibility mentality in your team. The discussion also tackles the uncomfortable but necessary topic of handling conflict. Michael argues that a leader's ability to "lean into" difficult conversations can actually in-the-end Elevate ⬆️ that relationship and build respect between individuals.

    We also emphasize the importance of creating a safe environment where team members feel comfortable addressing issues without fear of being attacked. Finally, Michael and Paula reveal celebrating everyday tasks ✅ that sustain a thriving culture. Recognize the small wins! Eliminate "culture vampires" , and other Key Takeaway? You can have the best strategy in the world, but as the old saying goes, "Culture eats strategy for breakfast".

    0:00 Intro
    3:15 Having Good Culture Alleviates Stress & Burnout
    6:40 Nurturing Relationships & Your Dental Family
    8:30 Importance of Establishing Your Team Values
    10:19 Establishing & Communicating Clear Expectations
    23:55 Handling Upsets Productively
    27:26 Constructive Communication
    30:30 Investing in Your Team (Time & Attention)
    34:25 Culture Vampires - Energy Suckers
    37:05 How to Instill Loyalty in Your Team
    41:30 Culture Eats Strategy for Breakfast!

    Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
    Visit out YouTube channel to stream episodes LIVE. Join in to ask questions on air and joining in the conversation!

    Hosts of the Show:
    Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.com

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    52 mins
  • Designing a Dental Practice That Actually Works: Lessons from 1,000+ Buildouts
    Jul 25 2025

    ✍️ Designing a Dental Practice That Actually Works: Lessons from 1,000+ Buildouts

    If you’re planning a dental startup, expanding your dental office, or just want to avoid costly construction mistakes, this episode is packed with must-know insights from someone who’s seen it all. Mike D’Inzio sits down with Steve Anderson, founder of Denco Dental Construction, to unpack what makes a dental practice functional, profitable, and built to last.

    With over 1,000 dental office buildouts under his belt, Steve shares his most valuable lessons on floor plan layout, operatory design, workflow efficiency, mechanical systems, permitting pitfalls, and more.


    💡In this episode, you’ll discover :

    • How to design a dental practice that supports team productivity
    • The #1 mistake dentists make during construction (and how to avoid it)
    • Why your workflow should shape your floor plan—not the other way around
    • What “Design-Build” really means and why it saves time and money
    • The truth about waiting room space and post-COVID patient flow
    • How smart design choices can increase production from Day One

    Whether you're working with an architect, a general contractor, or going it alone—don’t make design decisions until you hear this.

    🎧 Hit play and learn how to build a practice that works as hard as you do.

    Guest Steve Anderson/Denco Dental Construction
    https://www.dencodental.com
    (480) 201-7479
    steve@dencodental.com
    Steve Anderson's book – Blueprints for Success (link below 👇)
    https://www.amazon.com/dp/B0DNNYLYK6?binding=paperback&qid=1742878073&sr=8-1&ref=dbs_dp_rwt_sb_pc_tpbk

    Review us on Apple Podcasts or Spotify - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! Watch uis LIVE on YouTube. https://www.youtube.com/@dentalunscripted
    You can ask Questions during LIVE STREAMS and be a part of conversation!

    Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

    #DentalStartup #DentalOfficeDesign #PracticeOwnership #DentalConstruction #DentalBuildout #DentalWorkflow #DentalConsulting #DentistryBusiness #DentalContractor #DesignBuild

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    40 mins
  • Collaborating w/ Architects & General Contractors The Dental Startup Construction Process
    Jul 24 2025

    Thinking about a dental practice startup or remodeling your existing office? This special "Dental Shark Week" episode of Dental Unscripted is your ultimate guide to dental practice construction! Join Mike Dinsio as he interviews Chad Hill from Hill Commercial Construction, a leading dental contractor in the Colorado market, who shares invaluable insights from his extensive experience in building dental offices.


    • Choosing the Right Space: Discover what critical factors a general contractor looks for during the due diligence process for both rented spaces and ground-up builds. Learn about evaluating infrastructure like electrical, sewer, and HVAC, and understanding potential issues like asbestos or soil conditions.
    • From Plans to Permit: Understand the journey from initial floor plan concepts (often provided by equipment reps!) to securing city permits. Chad emphasizes the importance of a budget-minded architect who truly understands your vision, balancing desired aesthetics with practical costs.
    • Navigating Hard Bids & Unexpected Costs: Get insights into the challenges of the hard bid process when design isn't aligned with budget, and how experienced contractors manage unforeseen issues like material delays or tariffs.
    • The Power of Partnership: Learn why choosing a contractor who acts as a partner, offering transparent communication and problem-solving, is crucial for a smooth and successful project.

    Chad emphasizes that projects aren't slowing down, and for those considering getting into business or making a move, there's no better time than now!

    Guest: Chad Hill, Hill Commercial Construction
    Connect with Chad: chill@hillcommercial.com
    https://hillcommercial.com/
    303.994.4849

    Like this episode?
    Hit SUBSCRIBE, leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!

    Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

    Like this episode?
    Hit SUBSCRIBE, leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!

    Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

    Show More Show Less
    40 mins
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