Deep Dive: The Midnight Pager Is Dying
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Deep Dive: The Midnight Pager Is Dying
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About this listen
Deep Dive (28mins): Auto-remediation is replacing the 3 AM scramble. Gartner says 60% of large enterprises will adopt self-healing infrastructure by 2026. PagerDuty'searly adopters are resolving incidents 50% faster. But the DORA 2024 report found AI tooling correlates with worse delivery performance, for the second year running, and the Catchpoint SRE Report showed toil rising, not falling.
What happens to on-call when the easy pages disappear, and the remaining 20% of incidents just get harder? Four concrete actions for the next sprint.
Based on the blog post: https://masteringobservability.com/p/the-midnight-pager-is-dying-what-replaces-it-is-harder
Observability, SRE, AIOps, On-Call, Auto-Remediation, IT Operations, Leadership
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