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Dealing with Upset Customers

Dealing with Upset Customers

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Dealing with upset customers is one of the worst parts of owning your own business. No matter how good your business is, there will always be some customers that won't be satisfied. In today's episode we go over where you should have these conversations (not over email/text!) and how to approach these conflicts. We also go over some ideas on how to avoid these issues in the first place. 

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