Dealing with Upset Customers
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About this listen
Dealing with upset customers is one of the worst parts of owning your own business. No matter how good your business is, there will always be some customers that won't be satisfied. In today's episode we go over where you should have these conversations (not over email/text!) and how to approach these conflicts. We also go over some ideas on how to avoid these issues in the first place.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.