Welcome to a new episode of The Outlier Podcast, where fintech leaders and credit union innovators share their unique journeys and insights. In this episode, host Anurag Mukherjee sits down with Justin Sinders, Chief Strategy Officer at Indiana Members Credit Union (IMCU), to explore a fascinating leadership journey that spans military service, public accounting, and over 14 years driving strategic growth within credit unions.

Justin shares his perspective on how military experience shaped his leadership style, the transition to credit unions after corporate and healthcare roles, and how he embraces his unique role as CSO in a rapidly changing financial ecosystem. Discover how IMCU stays true to its core values by keeping things simple for members, focusing on transparent rates, and maintaining a strong team culture that drives success.

This episode dives into:

• Justin’s defining moments including a game-changing bank acquisition that expanded IMCU statewide

• Key strategic initiatives such as data-driven decision-making through performance and KPI dashboards

• The evolving role of branches in a digital age and IMCU’s niche focus on first-time homebuyers, small businesses, and auto loans

• Insightful views on future fintech trends like stablecoins and how credit unions can balance innovation with member-centric simplicity

• The importance of culture integration post-merger and how IMCU fosters a people-helping-people mentality

Whether you’re a credit union professional, fintech enthusiast, or interested in leadership lessons from an outlier perspective, this episode offers valuable takeaway strategies and inspiration.

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