Customer Service: The Good, The Bad, and The Nightmare
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Customer Service: The Good, The Bad, and The Nightmare
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About this listen
Calum, Lisa, and Andrew are back together to share laughs, horror stories, and honest insights about customer service in the holiday park and marina world.
From cold calling disasters to unforgettable guests, the trio unpack what great service really looks like and why communication is always the common thread. Expect real stories, plenty of banter, and a reminder that people, not processes, make the difference.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.