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Curious Customer - the Consumer Podcast.

Curious Customer - the Consumer Podcast.

By: Matt Chandler
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About this listen

Curious Customer is for anyone curious about the world of Consumer: insights, trends, companies, brands—and the people building them.

Hosted by Matt Chandler, the show explores the front lines of consumer innovation, featuring conversations with Founders, CEOs, CMOs, and Marketing Leaders shaping the future. Whether you're a future founder, brand builder, or simply curious about the world around you, this podcast is for you. Each episode dives into the experiences behind iconic brands and emerging startups, highlighting the thinking behind product, brand, distribution, and design. In an age of AI, we shine a light on the enduring power of consumer storytelling and market pull.

After all, we're all consumers. It drives our economies—and deserves our curiosity.

Thanks for tuning in. Find us at curiouscustomer.co

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Episodes
  • The Future of Drone Delivery is Already Here: How Yariv Bash and Flytrex Are Making Drone Delivery Mainstream
    May 29 2025

    Before he was revolutionizing fast food delivery by air, Yariv Bash was literally shooting for the moon. As the co-founder and CEO of Flytrex, Yariv is now leading the largest drone food delivery service in the U.S.—but his journey began with building the first private spacecraft to (almost) land on the moon. That project raised over $100 million in donations and sparked Yariv’s belief in what’s possible when ambitious ideas meet relentless execution.

    In this episode, Matt sits down with Yariv to explore how his experience in aerospace laid the groundwork for transforming suburban food delivery—and why he thinks the real challenge isn’t the tech or the regulations, but beating the humble Toyota Corolla.

    Flytrex has already completed over 140,000 drone deliveries and raised $75 million to make the promise of hot, fast, and affordable food by air a reality. But the story behind those numbers is anything but simple. From battling regulatory hurdles to engineering drones specifically for burritos, Yariv shares what it takes to build a consumer experience that feels like magic—at least the first time. Whether you're a curious technophile or just someone who’s tired of soggy fries, this conversation uncovers what it takes to reshape an industry grounded in centuries of tradition.

    ”There’s a saying which is the future’s already here, it’s just not evenly spread. And in the areas we’re servicing we’ve done over 140,000 deliveries. ” — Yariv Bash

    In this episode, you will:

    • Learn how Yariv’s lunar ambitions shaped his mindset for building a drone company from scratch.
    • Discover why Flytrex focused on food delivery after testing drones in five countries.
    • Understand how regulatory frameworks and economics—not just tech—are the biggest barriers to mass adoption.
    • Explore why drones may be a quieter, cleaner, and even safer alternative to cars in your neighbourhood.
    • Hear what customers really think about receiving their meals from the sky—and how quickly the novelty wears off.

    Tune in to hear how drones could reshape how we think about convenience, competition, and the future of everyday services. Whether you’re in Texas or just dreaming of a faster lunch, this is an episode you won’t want to miss.

    Connect with Yariv:

    • LinkedIn

    Connect with Matt:

    • LinkedIn
    • Curious Customer Website
    Show More Show Less
    25 mins
  • Killing Car Ownership as We Know It. With Alain Visser from Volvo and Lynk & Co
    May 29 2025

    From the top ranks of Ford and General Motors to launching one of the world’s fastest-growing car brands, Alain Visser has seen the auto industry from every possible angle. With nearly four decades of experience, including leadership roles at Opel and Volvo, Alain grew increasingly frustrated with the industry's lack of real change. That frustration became the fuel for something bold. In 2015, he founded Lynk & Co—a brand built not just to sell cars, but to rethink what car ownership should be altogether. With a belief that consumers no longer need to own cars full-time, Alain set out to build a business model that prioritises usage, flexibility, and sustainability over outdated dealership models and marketing fluff.

    In this refreshingly honest conversation, Alain doesn’t hold back. He breaks down the entrenched habits of an industry stuck in its ways and explains why true innovation rarely comes from the big players. If you’ve ever wondered why all car ads look the same or why new car brands struggle to stand out, Alain’s perspective is a must-hear. He also lifts the curtain on what it really took to build a new kind of brand—and why he thinks the future of mobility looks very different from what most of us imagine.

    “In an industry where the difficulty to differentiate is the greatest, the effort to do so is the lowest.” — Alain Visser

    In this episode, you will:

    • Discover why Alain believes most car marketing is lazy—and how budget size can kill creativity.
    • Learn how Lynk & Co flipped the traditional car sales model by embracing subscriptions, peer-to-peer sharing, and club-style showrooms.
    • Understand why owning a car might soon be as outdated as owning a CD player.
    • Find out what Alain really thinks about Tesla’s rise and why he sees it as a product revolution, not a business model shift.
    • Explore how brands like Volvo have managed to maintain a unique identity—and why most new entrants fail to do the same.

    Listen to this episode to hear why Alain thinks the car industry needs to think less like engineers and more like service designers—and why the most disruptive ideas might come from outside the automotive world altogether.

    Connect with Alain:

    • LinkedIn

    Connect with Matt:

    • LinkedIn
    • Curious Customer Website
    Show More Show Less
    31 mins
  • Welcome to Curious Customer - the consumer podcast!
    May 20 2025

    Welcome to Curious Customer – the podcast for anyone fascinated by the ever-changing world of consumer brands, products, and behaviour. Whether you're deep in the trenches of marketing, building the next big startup, or simply love decoding what makes people buy what they buy, you’re in the right place.

    Hosted by venture capital investor Matt, this show goes beyond surface-level chatter to uncover stories, trends, and strategies shaping today’s consumer industries. From brand-building and design to the rising impact of AI, you’ll hear from founders, marketers, and creative minds who are rethinking how we connect with customers—and where the next big opportunities are coming from.

    If you’ve ever wondered what’s next in the world of consumer—or just want smart, sharp conversations in bite-sized episodes—Curious Customer was made for you.

    🎧 Subscribe now and join the conversation at curiouscustomer.co.

    Show More Show Less
    2 mins

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