Conversations from the Heart with John Cushing
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Conversations from the Heart with John Cushing
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About this listen
In this episode of Conversations from the Heart, host Glenn Leingang, VP of Franchise Development, sits down with John Cushing, co-owner of Touching Hearts at Home in Elmhurst, Illinois. John shares how he and his business partner, Jeff, came into the home care space and what drives their commitment to serving older adults in their community.
At the center of their success is one guiding belief: Caregivers deserve to be honored.
John reflects on the critical role caregivers play every day — the emotional support they offer, the trust they build, and the dignity they help preserve for each client. He discusses the ways their office uplifts and recognizes caregivers, and how this culture of appreciation strengthens their entire care team.
This conversation offers an honest look at leadership, partnership, and running a mission-driven home care business with heart.
Tune in to hear:
• Why caregiver recognition isn’t optional — it’s essential
• How John and Jeff collaborate as business partners
• What makes home care work meaningful for their community