As IoT continues to expand across every corner of our physical world—from smart buildings and cities to transportation and critical infrastructure—the complexity of managing these connected devices is reaching a tipping point.

In this episode, we explore how automation, AI, and operational intelligence are transforming the way organizations manage large-scale IoT deployments. What happens when thousands of devices—once manually maintained—can self-monitor, self-heal, and adapt in real time?

Joining us is a leading voice in the space, Roy Dagan, a technologist and CEO with deep experience in bridging the worlds of IT, operations, and connected systems. Together, we explore:

• Why traditional approaches to device management are no longer enough
• How automation is unlocking reliability, scalability, and sustainability in IoT systems
• What the convergence of IT and OT means for engineers and technologists
• Real-world lessons from deploying intelligent infrastructure across sectors like education, transportation, and healthcare
• What the future holds for managing smart devices at scale

Whether you're an IT professional, systems architect, or just passionate about the future of connected technology, this episode offers a window into how the invisible infrastructure of our world is being reimagined—quietly, intelligently, and at scale!

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What happens when cutting-edge AI meets the everyday realities of retail?

In the Season 3 premiere of Connect, we sit down with Angie Westbrock, CEO of Standard AI, to explore how artificial intelligence is redefining the retail experience—from operations to customer engagement. With a background in manufacturing and operations, Angie brings a grounded, human-centric approach to AI innovation.

Angie shares how Standard AI is using computer vision and machine learning to deliver real-time behavioral insights, empowering retailers to make smarter, data-driven decisions. We’ll dive into the journey from start-up to scale-up, highlighting the role of customer-led development and what it takes to responsibly implement AI in fast-paced, high-stakes environments.

From ethical design to digital transformation, this episode offers practical insights and big picture thinking for business leaders. Whether you're adopting AI or redefining customer experiences, this episode offers a blueprint for staying ahead of the curve—and shaping a future where technology enhances, rather than replaces, human connection.

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With more than 4.6 million establishments, 55 million jobs and $5.3 trillion in annual sales, the US retail industry is vital to the economy and daily life. As a prime target for crime, its protection is essential. Fortunately, the same problem-solving abilities and technological innovations that drive retail success are also safeguarding people and property.

In the latest episode of Connect, we sit down with Dr. Read Hayes, a criminologist and research scientist at the University of Florida, as well as Executive Director of the Loss Prevention Research Council (LPRC). With years of experience as a researcher and former security practitioner, Dr. Hayes shares his unique perspective on what retailers can do to keep themselves and their customers safe.

Together, we explore how retailers are utilizing various methods - from traditional approaches to cutting-edge AI innovations - to enhance retail security and operations. Dr. Hayes delves into the LPRC's pioneering research and the "double bowtie" theory, illustrating the trajectory of a crime. He also shares real-world examples of successful partnerships between retailers, law enforcement, and technology providers. Additionally, we discuss how the CRAVE model helps security professionals understand offender motivations, enabling them to better defend against harm.

Whether you're a retailer, security professional, or simply interested in the intersection of technology and security, this episode offers valuable insights and practical advice for staying ahead of the threats facing the retail industry today.

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