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Conflict Managed

Conflict Managed

By: Merry Brown
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About this listen

Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.Copyright 2022 All rights reserved. Economics Management Management & Leadership Social Sciences
Episodes
  • Ep 193, Winning the Generation Wars at Work
    Jan 13 2026

    This week on Conflict Managed, the tables are turned. Scott Williams, CEO of Discovery Park of America, interviews Merry Brown, UT Martin Ombuds and founder of Third Party Workplace Conflict Restoration Services about her new book, Winning the Generation Wars at Work: Making (Your) Age an Asset.

    Join us as we discuss:

    • The antidote to the generation wars at work
    • Why generational conflict is more about narratives than people
    • How age stereotypes produce lost opportunities at work
    • Opting for dialogue instead of debate to ageism proof your workplace
    • How leaders can design systems that invite every voice, not just senior ones
    • What younger employees can do to be heard without losing clarity or credibility
    • How technology, including AI, encourages every generation to keep learning together

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and (usually) hosted by Merry Brown.

    #ConflictManaged #WinningTheGenerationWars #GenerationsAtWork #WorkplaceConversations #Leadership

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    48 mins
  • Ep 192, Fear at Work
    Jan 6 2026

    This week on Conflict Managed we welcome Jacqueline Wales. Together we explore:

    • What is fear?
    • Four professional fears
    • Fear as information
    • Fear based behavior
    • E.A.R.: Face it, Explore it, Act on it, Rise with it
    • Self-compassion
    • Do you have enough information for the judgement you have made?
    • Not fearless, but fear intelligence

    Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

    Jacqueline Wales has spent over 18 years helping leaders and teams around the world transform fear into clarity, courage, and trust.

    Her work is grounded in a simple truth — fear isn’t the enemy. It’s data. When you learn to read it, you lead differently.

    Jacqueline is a passionate champion for being fearless. She is the author of Fear Intelligence: A Practical Framework for Leading Beyond Fear, The Fearless Factor, The Fearless Factor at Work, and When The Crow Sings, a novel. She is a TEDx and Vistage speak, founder of Transformational Strategies for Success programs and a trusted advisor to senior executives who are ready to transform their professional and personal lives.

    jacqueline@jacquelinewales.com

    jacquelinewales.com

    linkedin.com/in/jacquelinewales

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #Fear #Emotions #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication

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    59 mins
  • Ep 191, Repairing Relationships at Work
    Dec 30 2025

    🎙 This week on Conflict Managed we welcome Dr. Lola Gershfeld. Join us as we explore:

    • Working with family
    • How to repair ruptures at work
    • Attachment theory at work
    • Unresponsive manager? What to do.
    • We are wired for connection
    • Negative cycles
    • Emotional Disconnection
    • A.R.E. (accessible, responsive, engaged) you there for me?
    • Emotions as the music in our relationships

    Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

    Dr. Lola Gershfeld is the founder of EmC Leaders and co-author of The Emotional Connection: The EmC Strategy: How Leaders Can Unlock the Human Potential, Build Resilient Teams, and Nurture Thriving Culture. Her work focuses on helping leaders unlock human potential, strengthen teams, and build healthy workplace cultures. Before launching EmC, she spent more than twenty years as a CFO and HR professional, studying how to resolve conflict and re-engage teams. Her EmC process has become a significant contribution to leadership and organizational resilience. When she is not working, she finds inspiration in hot yoga classes, enjoys exploring with her five grandkids in Hawaii, and cherishes the relationships with her life partner, family, and colleagues.

    Dr. Gershfeld's is the co-host of The Leader in You podcast.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

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    1 hr
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