Today, I’m joined by Amy Armstrong, a conflict resolution coach and founder of the Center for Family Resolution.
In this episode, Amy shares how she went from chronic people-pleaser to courageous truth-teller—and how you can too.

We talk about the power of “Yes Energy,” how to set boundaries without being brutal, and the surprising difference between just using communication skills and truly embodying them.

You’ll also learn about the levels of listening and how to create the right “green light” moments for tough conversations at work and at home.

This is a rich conversation filled with practical tips, personal insight, and a message we all need: you can speak up and still be kind.

Let’s dive in.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Amy: https://www.linkedin.com/in/coachamyarmstrong/
► Learn more about Amy’s work: https://www.thecenterforfamilyresolution.com/
► 3 Self-Mastery Tools for High Octane Moment: https://grow.thecenterforfamilyresolution.com/high-octane-moments.html
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com

Today, I’m joined by Kayvon Kay, founder of The Sales Connection which scales and manages premier sales teams for online businesses. Over the past five years, his organization has delivered over $375 million in outcomes, booked 200,000+ sales calls, and trained more than 10,000 sales reps. What’s perhaps most striking is that Kayvon’s journey began with being “written off” in school due to learning disabilities—yet today he helps others master communication and influence in high-stakes environments.

In this episode, we dig into what true communication really means. Kayvon shares how listening, presence, emotional alignment, and even pausing can shift how people hear you. He also reveals why how you make people feel is just as important as what you say, and how internal work becomes the foundation for external impact.

Get ready for practical, mindset-shifting insights you can use right away. Let’s dive in.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Kayvon: https://www.linkedin.com/in/kayvonkay/
► Learn more about Kayvon: https://www.kayvon.com/
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com

Today, I’m joined by Bill Benjamin, partner at the Institute for Health and Human Potential, a speaker, author, and expert in emotional intelligence and leadership under pressure. With a background in mathematics and computer science, Bill’s journey into the world of leadership and communication began when he realized that technical excellence doesn’t automatically translate into people leadership.

In this episode, we explore the concept of the “Last 8%”—the critical, often avoided moments in tough conversations that define relationships, trust, and leadership effectiveness. Bill shares brain-based strategies for emotional self-regulation, why so many leaders either avoid or overreact in difficult conversations, and how the SOS framework—Stop, Oxygenate, Seek information—can help anyone communicate more skillfully under pressure.

This episode is filled with practical insights for anyone who wants to lead with courage, communicate with clarity, and build a culture of honest dialogue.

Let’s dive in.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Bill: https://www.linkedin.com/in/bill-benjamin-12b671/
► Check out the HBR case study: https://hbr.org/2025/09/the-secret-to-building-a-high-performing-team
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com