Clash to Collab
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About this listen
In this episode of Saroca Speaks, hosts Emily and Claire delve into the complexities of conflict resolution in personal and professional relationships. They explore the emotional aspects of conflict, the importance of active listening, and the SBIA feedback model as a tool for effective communication. The conversation emphasizes the need for willingness to resolve conflicts and the steps necessary to rebuild trust and relationships after disagreements.
Chapters- (00:00:02) - Soroka Speaks: Effective Conflict Resolution
- (00:01:14) - Claire, What Causes Conflict?
- (00:03:28) - How to Identify When You're in Conflict With Your Partner
- (00:08:03) - Active Listening vs. Waiting to Speak
- (00:09:03) - SBIA Model for Communication and Conflict Resolution
- (00:13:52) - What Happens in the Arms After Conflict Resolution?
- (00:16:29) - Conflict Resolution and Repairing Relationships
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.