Circle of Trades After Hours Calls and Real World Communication
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Circle of Trades After Hours Calls and Real World Communication
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About this listen
Todd and Travis get into a very real service business problem: how do you handle after hours calls when people are stressed, it feels like an emergency, and nobody wants to fight a phone tree or an AI bot. Travis shares what he’s tried, what has worked and what has not, and why “less is more” can matter when customers just want a live human fast. Along the way, they hit the bigger point: communication is not a nice to have, it is survival in a trade business.
Hashtags:
#CircleOfTrades
#ToddStuder
#TravisWaldstein
#AireServ
#WaldsteinPlumbing
#ServiceBusiness
#CustomerExperience
#AfterHoursCalls
#CallCenter
#BusinessCommunication
#SmallMarketMedia
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