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Christmas Truce - Customer Service Ideals and Don'ts

Christmas Truce - Customer Service Ideals and Don'ts

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 The WWI Christmas Truce lasted 24 hours. The guns were put down and commaraderie and fellowship played out. Then, on christmas night all bets were off and fighting remumed. Can we learn from this to keep the merriment and respect going rather than the warring.

Sometimes customer service can get to be that war. How we handle these interruptions, and snafus depends on us and our slant to keep the peace and remain PC.
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