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Chiro Business RX: Protocols that Drive Retention & Wellness Conversions

Chiro Business RX: Protocols that Drive Retention & Wellness Conversions

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Join Dr. Ernie Cassara and his Office Manager Stephanie DeWitt as they pull back the curtain on one of the most organized and effective front desks in the game. They’ll walk you through the exact systems, scripts, and protocols they use to keep patients on schedule, retain them through care plans, and smoothly transition them into wellness — all with structure, consistency, and minimal chaos.

Front Desk Rockstars, all staff, Practice Owners

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.