Changing Perceptions and Happiness in Healthcare for Better Patient Outcomes with Vernon Bainton
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Changing Perceptions and Happiness in Healthcare for Better Patient Outcomes with Vernon Bainton
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About this listen
Dr. Vernon Bainton, Chief Medical Officer at Havas Lynx and co-founder of the Health and Happiness Lab, shares his journey from medicine to healthcare innovation, focusing on patient-centred care and the importance of measuring happiness and well-being in both patients and staff.
Vernon shares insights on the limitations of traditional clinical metrics, the impact of the pandemic on workplace well-being, and practical strategies for fostering trust, purpose, and joy at work.
Today's conversation highlights the essential role of well-being in healthcare and organisational success.
Vernon's tips for a happy workplace:
- Move beyond traditional job satisfaction (consider people's lives as a whole)
- Change how you capture information and set goals
- Foster trust and accountability (build a culture of trust)
Links and resources mentioned in this episode:
- Havas Lynx
- Happy Workplace
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