Changing Conversations To Change Behavior - Finding Ways To Connect
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Changing Conversations To Change Behavior - Finding Ways To Connect
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About this listen
I've known this week's guest for 25 years. Terry Leberfinger has been a client, a fellow New Orleans Jazz Fest krewe member, a friend and now a podcast guest with uncommon insight into organizational change. Terry's an executive with a long background in transformational change. He's held positions in human resources, environment, health and safety, in settings ranging from offices to global manufacturing operations. He's equally comfortable on shop floors and in executive board rooms - both places where he has a knack for changing conversations which change organizations. We cover a lot of ground in two episodes, and here are some of my favorite ahh-ha! moments from Part 1:
1:46 - What are people on the same page about as the pandemic winds down
5:57 - A different safety mindset following the pandemic
9:22 - Employees are taking ownership of their own well-being
20:20 - As executives our job is basically to remove variances
22:01 - A great perspective shift: Some small number of injuries seems acceptable until you ask leadership to name the people to be injured
23:23 - Some costs of injury are easy to add up. But one man documented costs we don't usually hear about - to his mental health, marriage and family.