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Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

By: Katie Anderson
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You’re a leader who knows that people are at the center of an exceptional organizational culture. You're excited to activate a culture of continuous learning – where everyone is capable, confident, and empowered to solve problems and innovate at all levels. This podcast is all about inspiring and equipping you to do that – through the power of learning and leading. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recognized leadership consultant, award-winning author of “Learning to Lead, Leading to Learn”, and fellow learning enthusiast, for a journey that will help you master the skills to lead your organization from a traditional culture of “doing” into a vibrant, high-performing organization of continuous learning. Chain of Learning® is the trusted source for purpose-driven leaders and continuous improvement, lean, and agile practitioners seeking positive inspiration, innovative ideas, proven best practices, and actionable strategies to lead transformational change. Tune into each episode to gain the knowledge and skills you need to build a thriving people-centered learning culture, achieve needed business results, and expand your impact, so that you – and your team – can leave a lasting legacy. Subscribe and follow Chain of Learning® today so you never miss an episode! Share this podcast with your friends, fellow leaders, and colleagues, and let’s strengthen our Chain of Learning® – together. Podcast website: ChainOfLearning.com Katie Anderson’s website: KBJAnderson.com Connect with Katie Anderson on LinkedIn: https://www.linkedin.com/in/kbjanderson/ Read Katie's book: LearningToLeadLeadingToLearn.com© 2023 Integrand LLC | Katie Anderson Consulting Economics Management Management & Leadership
Episodes
  • 48| Make Leadership Meaningful: From Tools to Purposeful Impact [with Josef Procházka]
    Jul 23 2025
    Apply for the Nov 2025 or May 2026 Japan Leadership Experiencehttps://kbjanderson.com/japantrip/ You’re implementing the tools.Making the improvements.Delivering the project results.But the same problems keep resurfacing and you’re left wondering: What’s missing?In this episode, Josef Procházka, a lean consultant from the Czech Republic, shares his personal journey of transformation—from frustrated practitioner to heart-led coach—and the impact his shift in approach to consulting has had for his clients and for himself.Josef began his career focused on tools, metrics, and deliverables. But something didn’t feel right.After reading Learning to Lead, Leading to Learn and joining two of my Japan Leadership Experience programs, Josef experienced a transformation of both mind and heart. He found a more meaningful path: one centered on people, purpose, and intentional leadership.Whether you're an external consultant, internal improvement or operational leader, or simply looking to grow your impact—Josef’s story is a reminder that real change doesn’t come from better systems alone. This episode will challenge you to rethink how you show up to lead change, what transformation really requires, and what it means to lead with intention.YOU’LL LEARN:How Josef shifted from tool-based delivery to people-centered transformationWhat it looks like to reframe 5S (a workplace organizational practice) into a more meaningful, people-centered practiceThe mindset change required to stop “doing Lean” for others and start leading change with themWays personal growth can unlock deeper change for your clients and organizationsWhy sustainable improvement depends on connecting people and purpose—not just applying toolsABOUT MY GUEST:Josef Procházka is a Lean Six Sigma consultant from the Czech Republic with 20+ years of experience helping manufacturing companies improve productivity, streamline processes, and enhance quality through structured problem-solving and project leadership. He specializes in making Lean practices meaningful by translating tools like 5S and A3 into values-driven change that engages people at every level. IMPORTANT LINKS:Full episode show notes: ChainOfLearning.com/48My website for resources and ways to work with me: KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalystApply for the Japan Leadership Experience: kbjanderson.com/japantripRead my book that played a role in Josef’s leadership transformation: LearningToLeadLeadingToLearn.comTIMESTAMPS FOR THIS EPISODE:03:13 How the Japan Leadership Experiences influenced Josef’s transformation05:27 The “aha” shifts that helped his transformation07:59 Why Josef’s approach was not making an impact11:00 Reframing 5S to meaningful 5S to increase productivity in a client’s workplace17:30 The importance of bringing meaningfulness to create impact20:03 The negative effect of short-term focus without a long-term view22:33 Why Josef decided to come back to the Japan Leadership Experience 25:32 Why Katie is passionate about leading her Japan Leadership Experiences 28:12 The connection leaders feel after the immersive experience in Japan29:07 Positive transformations from two clients Josef invited to the Japan Leadership Experience33:29 Importance of continuing to learn and going towards the North star to be a better leader37:52 Why real leaders practice lean for their team39:21 Josef’s story on going to the Japan Leadership Experience44:21 Advice to make a shift towards greater impact46:21 7 key steps to create real long-term impact Apply for the Nov 2025 or May 2026 Japan Leadership Experiencehttps://kbjanderson.com/japantrip/
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    51 mins
  • 47| Develop Leaders the Toyota Way: Lessons from Kan-Pro [with Isao Yoshino]
    Jul 9 2025
    Apply for the Nov 2025 Japan Leadership Experiencehttps://kbjanderson.com/japantrip/ A global economic crisis is dragging down sales.Departments are working in silos and leaders at all levels are arguing about priorities. Managers are too busy to coach their teams.You might think this describes your organization today—and it was the exact situation Toyota faced nearly 50 years ago.This challenge sparked one of the most ambitious and influential—and least known outside Japan—leadership development programs in Toyota’s history: the Kanri Nouryoku Program, or Kan-Pro for short. “Kanri” meaning management, and “Nouryoku” meaning capability.Kan-Pro helped establish the people-centered learning culture Toyota is famous for today and embedded A3 thinking as a foundational process for problem-solving, communication, and leadership development.I invited Isao Yoshino—a 40-year Toyota leader who was one of the key team members who helped create and lead the program—to share his experience in two pivotal moments in Toyota’s evolution and how he learned to lead cultural leadership transformation from a place of influence, not authority. Join me and Mr. Yoshino—also the subject of my Shingo-award winning book Learning to Lead, Leading to Learn — as we celebrate its 5-year anniversary this month!YOU’LL LEARN:The problem Toyota was trying to solve—and how Kan-Pro emerged as the countermeasureThe leadership styles of Masao Nemoto vs. Taiichi Ohno—and how both shaped Toyota’s culture through the development of Toyota Way management culture and the Toyota Production System How Mr. Yoshino learned to coach and develop more senior executives as a mid-level internal change leaderThe process that established A3 thinking as the standard for leadership development, communication, and problem-solving across ToyotaCritical leadership behaviors that led to Toyota’s success—which have come to be known as “lean management”Stay tuned for Episode 50 where Mr. Yoshino shares his major assignment to “change the culture”—how he and his team, including Lean Global Network Chairman John Shook, led the training and transformation of frontline American leaders at NUMMI, the GM–Toyota joint venture in the 1980s.ABOUT MY GUEST:Isao Yoshino, worked at Toyota Motor Corporation for over 40 years—from the late 1960s to the early 2000s—and played an important role in the development of Toyota’s people-centered learning culture it’s now famous for. He was a key part of Kan-Pro senior leadership development program, which embedded A3 thinking as the process for problem-solving, communication, and leadership development across the organization—and has deep expertise in the practice of hoshin-kanri—Toyota’s strategy deployment process.IMPORTANT LINKS:Full episode show notes: ChainOfLearning.com/47My website with resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about the Japan Leadership Experience: kbjanderson.com/japantrip My book featuring lessons from Isao Yoshino’s 40 years of Toyota Leadership: LearningToLeadLeadingToLearn.comTIMESTAMPS FOR THIS EPISODE:03:51 The leadership shift behind the Toyota Way towards a people centered approach06:03 How Taiichi Ohno shaped the Toyota Production System and Masao Nemoto shaped Toyota Way style leadership07:41 Closing Toyota’s leadership gap and how Kan-Pro emerged as a countermeasure12:41 Why committed top-down leadership ownership is essential to creating organizational culture14:46 How seriousness and patience sets Toyota apart15:17 Why Toyota created Kan-Pro to 're-tighten the belt' on leadership capabilities and why they need to refocus on leadership capabilities every generation18:55 The leader’s role in setting direction and providing support to their people 20:40 The mindset shift in top management to not to fake it21:17 Mr. Yoshino’s experience coaching senior leaders through hands-on A3 learning25:38 Key influence skills Mr. Yoshino learned from great Toyota managers28:12 The importance of respect by senior leaders even when there’s resistance to change28:58 Being a Yes-Minded Persuader – a key KATALYST™ Chang Leader competency – in bringing leaders along in change 31:25 Lessons from coaching senior leaders using A3 thinking during Kan-Pro35:45 The positive shift when leaders prepare the A3 themselves37:48 Importance of handwritten A3s to senior executives41:13 The significance of a leader stamping their hanko on an A3 document43:35 Why an A3 at Toyota is different compared to most companies45:16 Mr. Yoshino’s highlights in participating in Katie’s Japan Leadership Experience lean management tours 48:29 Leading change involves empathy, patience, and helping others change themselves48:50 Questions to reflect on as a change agent in your organization Apply for the ...
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    52 mins
  • 46| Lead Change at Scale: Inside GE Aerospace’s Lean Cultural Transformation [with Phil Wickler]
    Jun 25 2025
    Apply for the Nov 2025 Japan Leadership Experiencehttps://kbjanderson.com/japantrip/ Is it possible to lead a real, long-term cultural transformation in a publicly traded company—where shareholders often demand short-term financial results?It’s challenging, yet possible. And GE Aerospace, with CEO Larry Culp at the helm, is leading the way. I invited Phil Wickler, Chief Transformation Officer, back to discuss the enterprise-wide shift toward lean at GE Aerospace.We explore what it takes to build a lean management system across a global company of 50,000+ people and how GE Aerospace is embedding problem-solving thinking, leadership behavior, and capability building into every layer of the organization as the strategic approach to getting business results.Discover the difference between “doing” lean and “being” lean and what it takes to shift from operational leadership and “being the expert” to transformational influence and building capability across the organization.If you’re an operational leader, internal lean practitioner, external consultant, or if you want to lead change at scale, don’t miss this episode!YOU’LL LEARN:How to strengthen the positioning of internal change teams and continuous improvement efforts—with and without executive supportWhy real transformation starts with leadership behaviors—not tools—and the key mindset and behavior shifts needed for lasting impactHow GE Aerospace is overcoming GE’s Six Sigma historic approach to improvement and leaders’ long-standing misconceptions about lean The purpose and elements of GE Aerospace’s proprietary FLIGHT DECK lean operating system and how it’s aligning lean fundamentals and behaviors across the organizationWhy shifting the ROI conversation on capability-building (not just cost savings) is critical for long-term transformation successABOUT MY GUEST:Phil Wickler is a Chief Transformation Officer at GE Aerospace where he has enterprise responsibility for EHS, Quality, Lean Operations, Sustainability and Transformation. Phil joined GE in 1995. He progressed through several operations roles, including Six Sigma Black Belt in assembly and component manufacturing, and as a facility manager. Then most recently, the Vice President of Supply Chain at GE, leading global manufacturing and supply chain operations.IMPORTANT LINKS:Full episode show notes: ChainOfLearning.com/46Connect with Phil Wickler: linkedin.com/in/philip-wicklerCheck my website: KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonLearn more about lessons from Toyota Leader, Isao Yoshino: Learning to Lead, Leading to Learn TIMESTAMPS FOR THIS EPISODE:01:54 Phil’s career journey to Chief Transformation Officer04:28 Steps to lead culture change and build a thriving lean enterprise07:23 Common leadership misconceptions09:13 Helping leaders go to gemba with humility12:14 Setting up hoshin kanri up for success14:25 Importance of reflection for continuous improvement16:41 Narrowing down objectives vs. working on everything at once20:18 Moving from an operational leader to a transformational change leader22:04 How centralized and decentralized lean teams support enterprise culture change25:15 Integrating communications and HR functions in transformation & talent development26:18 GE Aerospace’s proprietary lean management system – FLIGHT DECK28:12 Mindset shifts that shaped Phil’s leadership31:00 Measuring cultural change through lean and FLIGHT DECK34:57 Starting with the basics is critical in leading change37:55 Real-world example of progress at site level39:21 How to strengthen the positioning of lean/Operational Excellence in your organization41:55 One element that accelerated GE Aerospace’s transformation42:31 How to get started/ bring senior leaders on board Apply for the Nov 2025 Japan Leadership Experience https://kbjanderson.com/japantrip/
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    46 mins

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