Guest Laura Middleton, CEO, Human Resources Certification Preparation | HRCP.com

In this episode, podcast host Natalie Ivey discusses Key topics:

• The role of HR certification in building trust and influence during investigations
• Key differences between SHRM and HRCI credentials
• How certification prepares HR pros for high-stakes conversations with executives
• Real examples where certification helped drive results
• Getting started: Choosing the right certification for your goals
• Announcement of Natalie’s upcoming 2-day virtual workshop: How to Conduct Internal Investigations: A Practical Workshop for HR Professionals on September 23-24 from 11:00 am – 5:00 pm.

REGISTER HERE

• The workshop will provide education on how to navigate tricky employee relations’ issues, how to assess when to open an investigation and when not to, how to prepare for and conduct effective witness interviews, how to gather and preserve evidence, and how to prepare a final investigation report.
• Examine the issue of managers just not documenting employee behavior and performance issues.
• Discuss the danger in firing an employee “At-will” without any sort of documentation and how an EEOC investigator sees it
• Examine why it is critical to have documentation that supports an employee engaged in misconduct that violated organizational policy or that the employee wasn’t meeting performance expectations
• Discuss the issue of managers failing to document employee issues, run to HR announcing they wish to fire an employee and then view HR as “the enemy” when HR pushes back on a termination of employment due to lack of documentation.
• Identify root causes to managers failing to document
• Explain the benefits of phone apps and tech shortcuts to help managers stay organized and minimize the burdensome task of memorializing notes of employee conversations
• Review several key solutions to improving managers’ documentation capabilities

Natalie’s new book now available on Amazon:

Check out Natalie’s new book here

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