Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the role of the Financial Services Regulatory Authority of Ontario (FSRA) in strengthening consumer protections, fostering innovation, and building a sustainable financial services sector.

Joining us is Stuart Wilkinson, Chief Consumer Officer at FSRA, who leads efforts to amplify the consumer voice, develop key frameworks, and address challenges in Ontario’s evolving financial landscape.

Key Highlights:

1. FSRA’s Mission & Stuart’s Journey: Stuart shares FSRA’s mission and his path from advising on its creation to becoming its first Chief Consumer Officer.

2. Supporting Vulnerable Consumers: How FSRA’s Consumer Office uses surveys, frameworks, and outreach to support vulnerable Ontarians.

3. Innovation & Small Businesses: Stuart explains how FSRA promotes innovation while ensuring a competitive and well-regulated market.

4. Promoting High Standards: Insights on how FSRA responds to market changes and upholds strong business conduct.

5. Future Vision & Grants Program: Stuart discusses FSRA’s grants program and its role in securing a stronger financial future.

Special Thanks to Our Partners:

• RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Google: https://www.google.ca/
• A1 Global College: https://a1globalcollege.ca/
• ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how digital presence, effective communication, and content creation have become vital skills for growth in today’s business world.

Joining us is Jola Jovani, Founder of Joint Reality Media, a platform offering practical tools for relational skill-building, communication, and personal development. Jola shares her journey as a creator and her insights on building meaningful connections online.

Key Highlights:

1. Building Online Presence: Jola explains how Joint Reality Media helps individuals and businesses enhance their digital visibility and relational skills.

2. Journey as a Creator: She shares her personal path into content creation and what inspired her work.

3. Actionable Advice: Practical tips for businesses to grow online and the types of content that drive engagement.

4. Audience-Centered Services: How Joint Reality Media designs workshops and tools that foster connection and growth.

5. Future Vision: Jola highlights what’s next for Joint Reality Media and its evolving direction.

Special Thanks to Our Partners:

• RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Google: https://www.google.ca/
• A1 Global College: https://a1globalcollege.ca/
• ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into one of the most critical HR challenges facing Canadian SMEs: employee retention. With retention outpacing other HR priorities, we’ll explore how AI-enabled tools are transforming the workplace and offering new solutions for small and midsize businesses to enhance employee engagement and streamline HR processes.

Joining us is Eduardo García Rodriguez, a Content Analyst at Capterra, who specializes in translating emerging tech trends into practical insights for SMEs. With his extensive research and expertise, Eduardo has contributed to publications like The Times and Tech Radar. Let's dive into how AI tools are reshaping HR, why retention is such a key issue, and how Canadian SMEs can leverage technology for better results.

Key Highlights:

1. Retention – Canada’s Biggest HR Challenge for SMEs: Eduardo explains why retention is the top HR challenge and its impact on other priorities.

2. AI-Enabled HR Tools & Measurable Lift in Retention and Engagement: How AI tools enhance employee engagement while maintaining the human touch in HR.

3. Bridging the AI Adoption Gap in HR: Insights into the adoption gap and how SMEs can foster internal learning to maximize AI software investments.

4. The Realities of SME Challenges: Eduardo shares a personal perspective from seeing his sister’s entrepreneurial journey.

5. Actionable Insights for SMEs & Capterra's Future Research: Valuable insights from over 2 million user reviews and what’s to come in Capterra’s research series for SMEs.

Special Thanks to Our Partners:

• RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Google: https://www.google.ca/
• A1 Global College: https://a1globalcollege.ca/
• ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.