Is your financial future safe in the hands of a robot?

With all the hype around artificial intelligence, it’s tempting to think AI might soon handle everything, even your money. But can it really replace the personal insight, emotional intelligence, and deep care that a human financial advisor brings to the table?

In this episode of Make It Personal, Mark Zagurski explores the limits of artificial intelligence in the world of financial planning. Yes, AI is fast, smart, and great with data. But when it comes to real-life decisions, the ones driven by fear, joy, uncertainty, and life changes, it often misses the mark. From market crashes to messy life events like divorce or inheritance planning, we unpack why human connection still matters in money management.

You’ll hear how AI tools like robo-advisors can help with budgeting and investments, but also where they fall flat, especially when emotions, values, and ethical decision-making come into play. Mark even shares a behind-the-scenes reveal: much of this episode was created using AI, including his voice! Creepy? Maybe. Useful? Definitely. But as you’ll hear, the human touch is irreplaceable.

Takeaways:

→AI is powerful, but lacks emotional and ethical insight.

→ Personal finance is more about behavior than knowledge.

→ Robo-advisors serve “average” needs, not unique, complex situations.

→ Human advisors can pivot, comfort, and personalize in real time.

→ The future isn’t AI or humans, it’s the smart blend of both.

“Personal finance is personal. It’s not just math, it’s your life.” - Mark Zagurski

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Investing involves risk, including loss of principal.

This podcast is for educational purposes only and may include references to concepts that have legal and/or tax implications. Mutual of Omaha Investor Services, Inc. does not provide tax or legal advice. Please consult with the appropriate professional regarding your personal situation prior to making any financial decisions. Strategies discussed may not be suitable for everyone. Securities and advisory services offered through Mutual of Omaha Investor Services, Inc. Member FINRA/SIPC. Mutual of Omaha Advisors is a division of Mutual of Omaha Insurance Company.