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We’ve all sat in meetings where a lot of word are used, and nothing really gets said.

In this episode, Bob and Jeremy talk about the language that’s crept into politics and management over the years. The phrases that sound confident and purposeful but often dodge the issue or leave everyone none the wiser.

Why do we accept that certain areas of work and public life are packed with oddly chosen terms that make our skin crawl or test our patience? And at what point did we lose the habit of just saying what we mean, simply and directly?

From political staples like “tough decisions” and “the national interest” to workplace favourites such “let’s take this offline” or “have you got the bandwidth?”, we look at what these phrases are really doing. Not just how annoying they are but how they affect leadership, trust, decision-making and everyday communication at work.

We also talk about standards. What comes as standard in the way your organisation communicates? Could your people explain what those phrases actually mean? And would things improve if clearer language became the norm rather than the exception?

If you’ve ever left a conversation feeling confused, irritated, or quietly switched off, this episode will strike a chord.

This podcast comes from Reality Training. For the last 25 years, we’ve transformed the customer interactions of many leading UK businesses and developed thousands of managers to be better at what they do.

For more info, free resources, useful content & our blog posts, please visit realitytraining.com.

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