EVS Live Interview with Ruwan

What do you do when you're running a busy hair studio, a thriving dance academy, AND raising three kids? If you're like most business owners, you'd feel overwhelmed – but Ruwan found another way.

In this inspiring EVS Live, Francesca sits down with Ruwan, a passionate entrepreneur who shares how hiring a Virtual Assistant changed everything. From social media and Facebook ads to staying sane while switching salon locations (twice!), Ruwan opens up about the real challenges of business growth – and how offshore support gave him back his time.

In this episode:

• The real fears Ruwan had before hiring a VA – and how he overcame them
  

• • Why mindset and resilience are non-negotiable for business owners
    

• • How EVS helped him delegate without needing hours of training
    

  • What systems he uses to manage his VA while driving between businesses
    

  • The unexpected benefits of offloading tasks like social media and admin
    

  • Why he calls his VA a literal “lifesaver” 💡
    

  You’ll also hear about:

  
  

  – His new studio space and client-first approach at Color Studio by Ruwan

  
  

  – How his dance studio, RNR Dance, is helping people de-stress, socialise, and move again

  
  

  – Why he wishes he had hired a VA 10 years ago

  
  

  
  

  📍 Learn more about Ruwan’s businesses:

  
  

  💇‍♀️ Color Studio by Ruwan – Cavendish Rd, Coorparoo

  🕺 RNR Dance Studio – Salisbury, Brisbane

  
  

  
  

  Connect with Ruwan:

  Facebook: https://www.facebook.com/ruwan.rnr

  Instagram: https://www.instagram.com/ruwan___fernando/

  Website: Colourstudiobyruwan.com.au

  www.rnrdancestudio.com.au

  
  

  Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

  
  

  Say Hi to me on social media!!

  
  

  Facebook:⁠ https://www.facebook.com/themeetupqueen/

  Instagram: https://www.instagram.com/francescamoifm_official/

  Linkedin:⁠ https://www.linkedin.com/in/francescamoi/

  Website: https://empoweringvirtualsolution.com/

  
  

  Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

  Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

  
  

  Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

Hiring a VA doesn’t guarantee growth. In fact, many business owners find themselves overpaying for underperformance – but not because VAs aren’t capable. It’s because the business lacks the structure, clarity, and mindset needed to make delegation actually work.

In this episode, Francesca dives into:

• Why hiring based on price (not value) is a huge mistake
  

• The difference between micromanagement and leadership
  

• How to stop treating your VA like a task-ticker and start empowering them as a business enabler
  

• Why SOPs, feedback, and proper onboarding make or break your success
  

• The three metrics that really matter: productivity, initiative, and business impact
  

• The truth about matching VA personalities with business owners (and why cloning yourself is NOT the answer)
  

She also unpacks the top myths around hours worked, checking up on VAs, and why most business owners unknowingly set their team up for failure – then blame them for it.

👀 Ready to go from bottlenecked CEO to strategic leader?

🎯 Download your free guide: How to Delegate Smarter and Reclaim Your Time 📖 Grab the book: The Power of Delegation 📅 Book a free Bottleneck Audit Call: empoweringvirtualsolution.com

🎧 Listen now and tag Francesca @francescamoifm_official with your biggest ‘aha!’ moment.

Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

Say Hi to me on social media!!

Facebook:⁠ https://www.facebook.com/themeetupqueen/

Instagram: https://www.instagram.com/francescamoifm_official/

Linkedin:⁠ https://www.linkedin.com/in/francescamoi/

Website: https://empoweringvirtualsolution.com/

Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook
Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

You’ve got the strategy. You’ve got the team. But growth has stalled... so what gives?

In this episode, Francesca breaks down the 5 hidden bottlenecks that are silently sabotaging your ability to scale – even if everything looks fine on the surface. Drawing from lessons scaling two 7-figure businesses, she shares exactly what holds CEOs back and what to do about it.

🚫 Your growth isn’t stuck because you’re not working hard enough. It’s stuck because you’re:

• Micromanaging decisions you should have delegated

• Holding on to low-value tasks instead of training your team

• Assuming your team understands their roles (when they actually don’t)

• Operating with outdated systems and patchy workflows

• Running on empty and calling it “being productive”
  

✅ You’ll learn:

• How to turn task-ticking VAs into strategic business partners

• The importance of CEO time and how to make it non-negotiable

• How to reset your team structure and reclaim your time

• The simple tool Francesca uses to fix role confusion and decision overwhelm

• How automation and documentation can free up your calendar instantly

🎧 Tune in now and see which bottleneck are YOU ready to fix first.

Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

Say Hi to me on social media!!

Facebook:⁠ https://www.facebook.com/themeetupqueen/

Instagram: https://www.instagram.com/francescamoifm_official/

Linkedin:⁠ https://www.linkedin.com/in/francescamoi/

Website: https://empoweringvirtualsolution.com/

Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

(Live inside the Successful Entrepreneurs Lounge)

If you think hiring a VA will fix your overwhelm, think again. In this jam-packed live session, Francesca is joined by Chantal Gerardy, marketing strategist and delegation queen, to reveal the truth behind what actually makes a VA work for you – and what doesn’t.

Chantal gets real about the common traps business owners fall into when scaling with VAs, including:

• Why hiring someone for “5–10 hours” a week is a waste of time and energy

• The hot potato mistake that kills your business reputation

• How most VAs are underutilised, undertrained and misunderstood

• What you must know BEFORE hiring a VA (or hiring your second one)

• The framework Chantal uses to train and empower her entire VA team

• How she travels a third of the year while running 2 agencies + a podcast
  

Whether you're scaling, stuck, or scared to let go, this episode will help you:

→ Understand what true delegation looks like

→ Avoid burning out your best VAs

→ Build a team culture that supports independence

→ Set up proper SOPs, working bees, and approvals

→ Know if you're ready to bring on another VA

Bonus insights:

– How to identify which VA tasks to delegate

– What to do when your A-players get overloaded

– Why your VA might be “spamming” people without you knowing 😱

Connect with Chantal:

Facebook: https://www.facebook.com/chantal.gerardy.5

Instagram: https://www.instagram.com/chantal.gerardy/

Linkedin: https://www.linkedin.com/in/chantalgerardy/

Website: onlinebusinessmarketing.com.au

Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

Say Hi to me on social media!!

Facebook:⁠ https://www.facebook.com/themeetupqueen/

Instagram: https://www.instagram.com/francescamoifm_official/

Linkedin:⁠ https://www.linkedin.com/in/francescamoi/

Website: https://empoweringvirtualsolution.com/

Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

If your team can’t move without your approval, you're working more hours but still stuck in the weeds, or your calendar is a never-ending list of low-value tasks… this episode is for you!

Francesca gets real about the one thing that silently stalls seven-figure businesses: the CEO being the bottleneck.

In this episode, you’ll learn:

• How to tell if you’re unintentionally holding your business back

• The mindset shift that helped Francesca go from micromanaging to empowering

• A practical approval process that removes YOU from every tiny decision

• The role of quarterly planning, structured delegation, and company rules

• Why working ahead is the secret weapon of truly free CEOs

Francesca shares the exact structure she uses to manage her team, approve content in 15 minutes or less, and free herself to focus on the real CEO work – while still enjoying date nights, short workdays, and guilt-free holidays.

Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

Say Hi to me on social media!!

Facebook: ⁠ https://www.facebook.com/themeetupqueen/

Instagram: ⁠ https://www.instagram.com/francescamoifm_official/

Linkedin: ⁠ https://www.linkedin.com/in/francescamoi/

Website https://empoweringvirtualsolution.com/

Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

In this powerful episode, Lauren is joined by the vibrant and unapologetically real Francesca Moi – speaker, best-selling author, and founder of Empowering Virtual Solution, Australia’s most people-focused Virtual Assistant agency for 7-figure business owners.

Francesca shares how she went from being an overworked EA in corporate to building two million-dollar businesses – and how a global crisis became her biggest turning point.

She opens up about the mindset shifts, challenges, and bold decisions that helped her stop doing all the things and start living a business life that actually works.

Inside this episode:

• Why burning out chasing $5M taught her to value lifestyle over ego
• The pivotal mindset shift that saved her business during COVID
• How she built her VA agency from $0 to $1M in 14 months (and would do it again)
• The biggest mistakes people make when hiring a VA – and how to avoid them
• Her “fire yourself as CEO” strategy to identify what to delegate
• The truth about outsourcing, control, and letting go of perfectionism

Whether you’re stuck doing everything yourself or afraid to hand things over, this episode will help you see what’s truly possible when you stop trying to be the whole team – and start leading like the CEO you’re meant to be.

The Audacious Agency Socials:

Podcast: https://podcasts.apple.com/us/podcast/thats-audacious/id1813785588

Facebook: https://www.facebook.com/audaciousagency/

Linkedin: https://www.linkedin.com/company/the-audacious-agency/

Instagram: https://www.instagram.com/theaudaciousagency

Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

Say Hi to me on social media!!

Facebook: ⁠ https://www.facebook.com/themeetupqueen/

Instagram: ⁠ https://www.instagram.com/francescamoifm_official/

Linkedin: ⁠ https://www.linkedin.com/in/francescamoi/

Website https://empoweringvirtualsolution.com/

Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

In this episode, Francesca explores some of the biggest mistakes business owners make – and how you can avoid them. From struggling with time management to failing to delegate effectively, she walks you through the common pitfalls that hold businesses back from scaling.

Francesca shares actionable insights on:

• Why time management is critical to unlocking freedom and balance in your business

• The concept of “big rocks” and how focusing on what really matters can transform your workday

• How to overcome delegation issues and trust your team to do what you can

• The power of having a clear sales strategy and setting achievable KPIs to ensure consistent growth

• Why a solid system is key to scaling, and how to make it work in your business

  
  

You’ll also hear about Francesca’s personal journey of pivoting during COVID, her routine for staying on track with Miracle Mornings, and the importance of mindset in running a sustainable business.

Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

Say Hi to me on social media!!

Facebook: ⁠ https://www.facebook.com/themeetupqueen/

Instagram: ⁠ https://www.instagram.com/francescamoifm_official/

Linkedin: ⁠ https://www.linkedin.com/in/francescamoi/

Website https://empoweringvirtualsolution.com/

Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au