Send us a text

In this episode of One Gang Worldwide, we sit down with Justin Quinn, Product Manager at DX1, for an honest, inside look at how real dealership experience shapes better dealer technology.

We kick things off with a light Break the Ice segment before diving into Justin’s path through the powersports world, from his early motocross days to working inside dealerships at nearly every level, and eventually into product leadership at DX1.

Justin shares what it’s actually like to live on both sides of the equation: the daily pressure of dealership operations and the responsibility of building tools dealers rely on to run their businesses. We talk candidly about where dealer management systems help, where they fall short, and how thoughtful use of automation and AI can improve efficiency without complicating workflows.

The conversation also explores the importance of training, clean inventory management, strong customer support, and real partnerships between dealers and technology providers. Justin offers insight into how changing consumer expectations and a new generation of dealership employees are influencing the future of the powersports industry.

This episode is for dealers, managers, and industry professionals who believe the best technology is built by people who understand the reality of dealership life.

00:00 Introduction and Guest Welcome

01:32 Icebreaker Questions

04:35 Justin's Early Life and Motocross Beginnings

12:30 First Dealership Job and Early Lessons

19:09 Transition to DX One

24:09 DX One's Impact on Dealerships

27:36 Operational Insights and Smart Tools

34:06 Challenges and Successes in Dealership Management

40:20 Navigating the AI Boom and Its Implications

44:24 The Future of the Power Sports Industry

46:15 Enhancing Customer Experience with AI Tools

50:43 The Role of Data Security in Dealership Management

01:01:30 Personal Reflections and Career Journey

01:12:40 The Value of Support and Customer Service

Connect with Justin:

Website: https://www.dx1app.com/

LinkedIn:linkedin.com/company/dx1

Facebook: facebook.com/DX1Powersports

Instagram: instagram.com/dx1app

Check Out Our Sponsors:
LeatherUp - Use Code "CW20" at checkout for 20% off! : https://www.leatherup.com/

Connect with Cycles Worldwide:
Subscribe to our YouTube channel for more episodes:
YouTube: https://www.youtube.com/channel/UC9f5Fx7tVs67xgemZUFphaw
Facebook: https://www.facebook.com/profile.php?id=61551644038136
Instagram: https://www.instagram.com/cyclesworldwidellc/
LinkedIn: https://www.linkedin.com/in/sergey-tokman-2a78a6284/
TikTok: https://www.tiktok.com/@cycles.worldwide