Welcome to Open House: Everyday Excellence—the podcast where we bring you real conversations with agents doing the work thoughtfully, skillfully, and with heart.

Every episode explores the moments that define us as professionals: the shifts, the challenges, and the lessons that shape how we show up for our clients and one another.

🎧 Episode 4: Movement and Community in Real Estate with Lydia Hallay

Lydia Hallay brings her experience as a union organizer into her real estate practice, showing us a different lens for what it means to serve clients. For Lydia, real estate isn't just about transactions—it's about building community, advocating for others, and leading with heart.

In this episode, Lydia shares:

• How her time in union organizing shaped her approach to client relationships

• Why meeting clients "where they're at" creates trust, empowerment, and meaningful guidance

• How listening deeply reveals both the hidden needs and the strengths of the people you serve

• Strategies for balancing business growth, client advocacy, and personal boundaries

• Why real estate is an opportunity to elevate clients' experiences, not just close deals

This conversation is for agents who want to rethink how they approach their work. If you've ever wondered how to turn a complex, stressful process into an empowering journey for your clients, Lydia's insights offer actionable guidance—and a mindset shift toward service, community, and leadership.

As Lydia reminds us: being an agent isn't about being the hero of the story—it's about helping others find their way, feel seen, and take confident steps forward.