In our first episode of 2023, our podcasters check in with British Airways Holidays to find out if the role of Destination Manager truly is the coolest job at British Airways Holidays. Is it all sunsets and sun loungers or is there serious work to be done too? And when really is the best time to bag a bargain and book a holiday?

Hear from our guests, Olivia, Robyn and Emma, about the many benefits of booking a package and discover more about our British Airways Holidays Customer Excellence Awards.

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As we begin the winter season our podcasters Julian, Molly and Paul go behind the scenes to find out more about how our Global Operations team plan and manage weather events.

Our Head of Operational Readiness and Accountable Manager Operations, give us an insight into the complexities involved both in the run-up to a weather event and on the day, sharing examples from the UK and the US East Coast.

They also chat about the close relationships with the MET office and Heathrow Airport, essential for working through the many pieces of the operational jigsaw, to minimise disruption for our customers and operation.

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Tune in as our podcasters Molly and Caroline talk Black History Month (BHM) with Carol Llewellyn and Kurt Morlese from BA’s Being of a Minority Ethnicity (BeME) network.

As BHM celebrates its 35th year, Kurt and Carol talk about their own heritage, why Black History Month matters and what we can do to make a change. Kurt also tells us why educating the younger generation is vital, what Notting Hill Carnival is really about and how he celebrates with his own family.

Meanwhile, Carol reveals the reaction she sometimes receives to her Welsh surname, why Black History should be celebrated all year round and expresses her vision for diversity in the future.

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