In this episode, I reframe “pushback” as useful data. When a new workflow feels hard, it isn’t your team failing, it’s your design sending up a flare. I walk through the real-world signs of friction (“can’t find the space,” “link didn’t work,” “who approves?”) and show how to fix the path before adding more training. You’ll hear my three calm questions, where does the work live, when does it snag, who owns the next step, and how small tweaks (renaming and pinning a Start Here doc, setting friendlier link defaults, adding a one-line decision header) make the right move the easy move. I also share the quick “hallway test,” two brief stories, and where my Microsoft 365 Companion Series pages, Olympus Academy micro-lessons, and short YouTube clips fit as tiny, just-in-time skill boosts... after the design is right.

In this episode, I make a simple distinction that changes everything: policy says what’s allowed; social proof says what’s normal. When respected voices work out loud (sharing links, co-authoring in the open, writing the decision at the top of the doc) adoption jumps without pep talks. I walk through how leaders and champions can model small behaviors in the exact spaces where work lives, so the habit spreads naturally. We’ll talk about answering “How do I…?” in public (not DMs), celebrating the pattern instead of the hero, and using light defaults and rituals so the better path becomes the easy path. If you want quick “how-to” support, I point to my Microsoft 365 Companion Series, Olympus Academy micro-lessons, short YouTube clips and training events with AuditSolv, but the star is culture in motion. By the end, you’ll have one move to model this week and a clear way to spot when the room has tipped.

In this episode, I make the case that you don’t need a PhD dashboard to prove your workflow is getting better—you need plain-English evidence anyone can recognize in seconds. I walk through the three signals I look for every week: were our meetings shorter or clearer, did the “can’t access / which version?” interruptions drop, and can we point to last week’s decision in under ten seconds. If you want ROI math, I share a simple way to translate those wins into numbers—but we don’t let the math delay momentum. You’ll also hear how teach-in-context changes (defaults, rituals, trace) make measurement obvious, and where my Microsoft 365 Companion Series, Olympus Academy micro-lessons, and quick YouTube clips fit as tiny “how-to” boosts at the moment of use. By the end, you’ll have a five-minute Friday ritual you can start this week.